Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.

 

I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the dfa.ie for a list of destinations affected by this security status.

 

I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.

 

I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

 

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email Info@sunway.ie and one of our team will get back to you.

 

I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status


  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.

 

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

"155 people online now, booking trips with Sunway"

Essence of Eastern Canada end Montreal - Escorted Tour

Trip Itinerary

Day 1

Arrive Toronto (2 Nights)
Welcome to the world"s most multiculturally diverse city, Toronto. Known to locals as the "Six", Canada"s hipster enclave and largest city is all about unique neighbourhoods, fusion food, fascinat-ing museums, vintage shopping and a healthy obsession with all things hockey. At the centre of it all is the city"s icon, the CN Tower, its 553 metre spire dominating the landscape. After settling in to your hotel, you can wander around the district"s open-air markets which will no doubt get tummies rumbling. For dinner why not head to near-by Kensington Market, arguably the most diverse of all the city"s neighbourhoods where the idea of fusion food is taken to all new heights.

Accommodation at Chelsea Hotel Toronto


Day 2

Niagara Falls Excursion
Pack your raincoats and your sense of adventure this morning as you"re off to visit Niagara Falls! The biggest (and loudest) falls in North America, an incredible 750,000 gallons of water thunder into the gorge below every second, creating a natural phenomenon many have dubbed the 8th Wonder of the World. We"ll be getting you up close and personal on a cruise to Horseshoe Falls, allowing you to see both the Canadian and American sides. Remember that raincoat? Now"s the time to use it. Back in Toronto later, the rest of the day is yours to do as you please. Maybe head to Queen West to explore the neighbourhood"s impressive collection of art galleries and design studios, or take advantage of our CN Tower Optional to test your head for heights.

Day 3

Toronto – Kingston – Ottawa (2 Nights)
Leaving Toronto behind this morning, enjoy the gorgeous drive alongside Lake Ontario, one of the five Great Lakes of North America, as you make your way to Kingston. Known as the "Limestone City" thanks to its grand 19th century buildings built from - you guessed it - limestone, take in the sights before hopping on board a cruise to explore the utterly spellbinding Thousand Islands region. Over 1,800 islands are dotted throughout the St. Lawrence River, many of which are home to elab-orate mansions, fairytale castles, lighthouses and a whole realm of wildlife. If ever there was a time to wish you could give it all up and move to a beautiful and remote island, this would probably be it. Back on land, finish today north of the Ottawa River in charming Gatineau.

Accommodation at Quality Inn and Suites Gatineau


Day 4

Ottawa Sightseeing And Free Time
Waking up in lively Ottawa, you"ll start today with a group sightseeing tour of the city"s best loved icons (and trust us, there are many). You"ll be ticking off Parliament Hill, its copper topped turrets and gargoyles reflective of the Gothic architecture style, visiting the stunning Notre Dame Cathe-dral Basilica, the oldest church in Ottawa, and having a little spy at the home of the Canadian Prime Minister. Icons ticked and feeling fully versed on Ottawa"s history, the rest of the day is yours to explore your way. Our suggestion? Join one of our Optional Experiences. Why not jump on board the Empress of Ottawa, a Costsaver Optional activity that will gently carry you down the Ottawa River, cruising past sites including the Canadian Museum of History and Rideau Falls en route, or perhaps pay a visit to the Canadian War Museum.

Day 5

Ottawa – Quebec City (2 Nights)
Ready for some romance? We"ve got good news - timeless, elegant Quebec City is up next. Exuding class, grandeur and a distinctly European feel, Quebec City is almost a country within a country; 95% of the population speak French, and around 75% are native Francophiles. Arriving here, we"ll be listening out for the collective sighs of appreciation as you set eyes on the narrow cobblestone streets and pretty parks for the first time. No doubt itching to explore, why not unearth the city"s gastronomic side today, or head to Saint-Rich for a truly authentic Quebec experience, browsing the many shops, restaurants and art galleries that line the streets here.

Accommodation at Hôtel Universel Québec


Day 6

Quebec City Sightseeing And Free Time
After no doubt grabbing a taste of France with a croissant and coffee, you"ll be heading out to join a Local Specialist this morning for a tour of the UNESCO World Heritage listed Old Town. Checking out sites including The Citadel, the historically significant Plains of Abraham, and the famous turrets of the Chateau Frontenac, the world"s most photographed hotel, prepare to fall even more in love with this city. This afternoon, why not continue your Quebec love affair with our Optional that will get you out of town to admire the towering Montmorency Falls. Standing at 83 metres these falls are actually higher than Niagara Falls, forming the mouth of the Montmorency River. Travel-ling back to Quebec City, you"ll then be treated to a 3-course dinner in the historic district of Vieux-Quebec, tucking in to a menu of freshly sourced, organic ingredients.

Day 7

Quebec City – Montreal
We hope you"re hungry this morning as for breakfast you"ll be heading to the iconic Erabliere le Chemin du Roy, a traditional Cabane a Sucre (sugar shack) to learn how maple syrup, one of Canada"s most famous exports, is made. You"ll then make the short drive to Montreal, Canada"s cultural capital where festivals, art, good food and a certain joie de vivre are all part of the daily make up. On arrival you"ll meet up with a Local Specialist to learn the in"s and out"s of the UNESCO designated "City of Design", admiring how old European style architecture can sit so naturally beside beautiful contemporary masterpieces. This evening and with free time to explore, why not head for dinner at one of the cute terraced cafes along Plateau Mont-Royal.

Accommodation at Hotel Place Dupuis


Day 8

Depart Montreal
Bid "Au Revoir" to French Canada and your newfound friends as your trip comes to an end in Montreal.

To book or for more information, please call us on 01 2311889

What's included

Dining Highlights

  • 1 Breakfast

 

First class travel Highlights

  • Audio Headsets Provided throughout your holiday to enhance your included sightseeing experiences
  • Luxury air-conditioned coach
  • Cherry-picked hotels, all tried and trusted
  • Variety of Optional Experiences
  • City orientation tours
  • An expert Travel Director and separate driver
  • All hotel service charges and tips, baggage handling fees and local taxes

 

Not included

  • Flights from Ireland
  • Any internal air unless otherwise stated
  • Meals (not specified)
  • Transfers (not specified)
  • Travel Insurance
  • Personal items
  • Meals (not specified)

 


Sightseeing Highlights

Sightseeing Highlights

  • Kingston Take a cruise through the scenic Thousand Islands region
  • Montreal Embark on a tour of the city with a Local Specialist
  • Niagara Falls Witness the majestic American and Canadian sides of the falls aboard a cruise
  • Ottawa Enjoy a sightseeing tour of some of the city"s most famous sights
  • Quebec Explore Old Quebec with a Local Specialist
  • Quebec City Iconic Breakfast at a traditional Cabane a Sucre (Sugar Shack) where you"ll learn how maple syrup is harvested and turned into various other maple products
  • Toronto Orientation tour including Chinatown



Disclaimer
  • These prices are LAND-ONLY and are correct at the time of the website going live, however prices are subject to confirmation at the time of booking
  • All trip information is correct at time of trips going live, however prices and itineraries are subject to change, please confirm all details and final cost at time of booking
  • For full terms and conditions, please refer to our Conditions page. Conditions can be found in the footer under Information
  • Early Payment Discounts are not available on all Trafalgar trips and some trips may be excluded. Book early to avoid disappointment as the number of seats available at discount prices are limited. The Early Payment Discount icon will be indicated on the Pricing and Availability page of the selected trips where this Early Payment Discount is applicable
  • It is important that you book your Trafalgar trip from your own country/region. For reasons why, please click here
  • Hotels are subject to change
Notes
  • *For single travellers purchasing the twin-share option, please note that there is a no smoking policy in all shared rooms. Solo travel is not accepted on guided Family Experiences holidays unless travelling as part of a family group
  • ^Twin-share option not available for trips to South America, Costa Rica, Mexico, Alaska, Hawaii or for any holiday & cruise combination, or in Asia and Eastern Mediterranean except Highlights of Turkey (without cruise) & Best of Turkey

 

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