Coronavirus (COVID-19) Update

Coronavirus (COVID-19)
Updated 03 July 2020

While the government travel advice remains as avoid non-essential travel and constantly evolving quarantine restrictions, we are working with all our customers to help them rebook their holidays where possible.

The safety and wellbeing of our customers is our top priority.

I am due to travel from July onwards

A lot of flights are operating albeit on a reduced frequency for July and beyond. If you are due to travel in July we will contact you and discuss all options with you. We will be contacting people in order of travel date, so bear with us we will get to you.

We are prioritising all rebooking’s based on travel date.

I am due to pay the balance of my holiday, but I’m concerned
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can but please bear in mind our focus is on July holidays at the moment.

You are welcome to contact our office during our normal office hours of 9.00am – 5.00pm Mon-Fri. You may also email and one of our team will get back to you.

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

I want to book a new holiday but I am concerned I will lose my money?

  • You can book your holiday in complete confidence with Sunway
  • We are an Irish Family owned and operated holiday company, taking Irish holidaymakers on holiday for more than 53 years
  • Sunway Travel is licensed and bonded with the commission for aviation (TA 0731 and TO 101) Do not take chances with unlicensed travel companies

I hope the above information has helped answer some of the queries you may have. Finally, I would just like to take this opportunity to thank you for all the kind words of support you’ve shared with me over the past few weeks. These are really tough times for Sunway and the Travel Industry of Ireland, but we look forward to planes flying soon so we can take you on holidays.

I remain convinced that, when we do return to the skies, we will be both stronger and better than before.

Let’s all look forward to travelling again soon!

Warm regards
Mary Denton

Festa Panorama


Festa Panorama

The 4 star Festa Panorama Hotel enjoys a stunning location on the sea coast only 150 metres from the golden sands of 'Sunny Beach'. This charming and tastefully decorated hotel which is renowned for it's heartfelt hospitality and excellent customer service is a modern seaside hotel offering a great variety of amenities including watersport activities on the nearby beach. All the facilities available at the Festa Panorama Hotel help ensure that all guests staying here have a truly wonderful time.


● 150m from the nearest beach
● The ancient picturesque old town of Nessebar is approximately a 15 minute walk away
● 150m from a variety of bars, shops and restaurants
● 4km from the Sunny Beach resort and is served by public transport
● 26km from the Airport


● Double Room: with cityview, sea view available with supplement
● All Room Facilities Include: Air conditioning, TV, Telephone, Minin bar*, fitted bathroom with shower and hairdryer and a balcony or terrace.


● Outdoor swimming pool
● Sun terrace with parasols
● Sports and evening animation programme
● Fitness centre
● Beauty centre*
● Health & Spa centre*
● Volleyball
● Restaurant
● Bar/lounge
● Poolbar
● Laundry*
● Small supermarket
● Shops
● 24 hour reception
● Safety deposit box at reception*
● WiFi*.

Children's Facilities

● Playground
● Mini club
● Children's library at reception


● Board basis: All inclusive ( excluding A La Carte area in main restaurant and all imported drinks which are available with supplement).
● Cleaning: Daily
● Towel and linen change: On Arrival and once per week
● Official rating: 4 star
● Child age: under 12 years
● Number of rooms: 238
● Number of floors: 6
● *= Local charge


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(01) 2311888

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The Department of Foreign Affairs has up-to-date advice for Irish citizens on staying safe and healthy abroad. For more security, local laws, health, passport and visa information see and follow dfatravelwise