Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.

 

I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the dfa.ie for a list of destinations affected by this security status.

 

I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.

 

I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

 

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email Info@sunway.ie and one of our team will get back to you.

 

I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status


  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.

 

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

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Family Cruise Holidays  ▶ 

Due to the nature and huge variation of cruising, we would encourage you call
us and speak to one of our experts now


Top Cruises

 

 

We know how important your holiday is to you and want to make sure you get the most from your cruise, so why not extend your trip and book a night or two pre or post cruise?

Take in the sights before you board your cruise, we'll look after your transfers to and from port to make things extra easy for you!

From the beautiful architecture and the tapas bars in Barcelona to the sights and sounds, and of course the shopping, in New York City, we have a hotel to suit you and your budget.

This is a great way to celebrate a special birthday or anniversary with that special someone! So call us today and let us make this a holiday to remember.

Bermuda Cruise on Norwegian Encore

Beautiful Bermuda on NCL Encore
Bermuda Cruise/Norwegian Encore

Bermuda Cruise - 7 night


Norwegian Encore


Caribbean and Mexican Riviera

Shout “Bravo!” for our most innovative and modern ship ever — Norwegian Encore. Packed with one amazing experience right after the other, Norwegian Encore will launch fall 2019 with unforgettable holidays in The Caribbean from her homeport in Miami. You’ll marvel at the panoramic sea views from the two-story Horizon Lounge, offered exclusively for guests of The Haven, and the Observation Lounge, including a full-service bar, live music and spectacular views spanning two decks. What’s more, Norwegian Encore will feature a vast range of delicious dining options, a variety of bars and lounges, and some of the best entertainment at sea. And when it's time to wind down, Norwegian Encore will be ready with a broad range of modern accommodations designed for the way you holiday. More details coming your way soon.

Read about Sarah Slattery's review on the Norwegian Encore:
https://thetravelexpert.ie/cruise-news-reviews-and-the-best-cruise-deals/norwegian-encore-review-go-karts-moscow-mules-kinky-boots/

 

Onboard Highlights


Observation Lounge:Experience sheer awe from our 180-degree indoor Observation Lounge - offering Norwegian's most expansive views at sea. Floor-to-ceiling windows provide spectacular vistas whilst cruising past spectacular seascapes, landscapes and cityscapes. And with a full-service bar, you can toast to colourful sunsets with your favourite cocktail.
Horizon Lounge: Exclusive to guests in The Haven, recline and unwind with your favourite cocktail and light bites - all whilst being surrounded by ultimate luxury and breathtaking panoramic views.
 

Whats Included

Price is cruise only and is PREMIUM ALL INCLUSIVE, full board, all drinks all gratuities, all taxes and fees.

Staterooms

Interior
Oceanview
Balcony
Suites

General Information

Price includes cruise only on a full board basis in an inside stateroom, Government taxes & fees. Gratuities can be pre-paid for your cruise or can be added to your final bill.

Cruising is new to some, so here's some helpful information:

The dress code on cruise ships is as dressy or as relaxed as you want it to be. Evening dining requires smart casual. Casual is welcomed in all buffet areas at all times. Most cruises will have at least one formal night on board, suits and dresses are the clothing of choice, why not join in the fun and get your photo taken!

Remember when making purchases, all cruise ships use a cashless system whilst on board, on check in at port you will receive your own individual identity card which will also double as your room key and payment card. At the end of your cruise you can settle your bill at reception with cash or credit card.

Gratuities or tipping can be paid at booking or at disembarkation , the cost per day depends on the cruise company, your sales agent will be happy to advise you when booking.

It is your responsibility to obtain visas before your holiday, if you go ashore on an excursion with your cruise company, e.g. St Petersburg, a visa will be obtained on your behalf, if you choose to go independently you will be responsible for your own visa.

In order to enter the USA, every person travelling, including children, must have a visa, unless they qualify for the Visa Waiver Program (VWP). Please visit https://esta.cbp.dhs.gov/esta for more information.

Make the most of your holiday by adding a night or two pre or post cruise. From time to time cruise companies will offer extra deals on cabin upgrades and drinks packages, ask our expert cruise team for a quote!


Departure Dates


Itinerary


Day Cruise Ports Arrive Depart
Day 1 New York, USA 00.00 16.00
Day 2 At Sea 00.00 00.00
Day 3 At Sea 00.00 00.00
Day 4 Royal Naval Dockyard, Bermuda 08.00 00.00
Day 5 Royal Naval Dockyard, Bermuda 00.00 00.00
Day 6 Royal Naval Dockyard, Bermuda 15.00 00.00
Day 7 At Sea 00.00 00.00
Day 8 New York, USA 07.00 00.00

Prices from €1699

Price is cruise only and based on 2 adults sharing an interior stateroom on a full board basis. Price is date dependant.

INCLUDES FREE AT SEA - PICK 2

Premium Drinks
Speciality Dining
250 Mins Wifi
$50 per port Shore Ex Credit

Bermuda Cruise Cruise holiday on Norwegian Encore 7 night Bermuda Cruise Cruise holiday on Norwegian Encore 7 night
1 2


Call Us: 01 2311868

Video provided by 3rd party and complete accuracy can not be guaranteed

 


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