Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.


I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the for a list of destinations affected by this security status.


I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.


I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.


I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email and one of our team will get back to you.


I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status

  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.


I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

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Sunway offer holidays to Vancouver, Vancouver

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Located on the Pacific coast between the sea and mountains, the stunningly scenic city of Vancouver is the largest in the province of British Columbia. A cosmopolitan city offering, cultural attractions, art galleries, museums, theatres, excellent shopping, fine restaurants and a host of outdoor activities Vancouver makes for a great city break and with the great outdoors on its doorstep it is easy to see why Vancouver is one of the world's most favourite cities.

Downtown is situated next to the waterfront where summers are ideal for a light stroll or down Robson Street where you are spoilt for choice with a variety of stores, shops and restaurants. The West End is full of cafes and coffee shops and the young and trendy Yaletown area boasts some great designer boutiques and chic restaurants with the opportunity to eat al fresco come summertime. Microbreweries are thriving in Vancouver with many of the breweries open the public for tours and the cities nightlife is a steadily increasing mixture of stylish bars, pubs, clubs and live music venues. With the city being well served by public transport including buses, the Skytrain, ferries, rail and taxis, getting around couldn’t be easier.

For fans of the great outdoors you are just spoilt for choice with plenty of outdoor pursuits on offer nearby or just a short distance away, at Whistler for example, where the 2010 winter Olympics where held. Try your hand at rafting, mountain biking, hiking, skiing and snowboarding (season permitting) to roller blading and cycling or take the Cliffwalk at Capilano Bridge Suspension Park, not for those who have a fear of heights! Alternatively why not explore the spectacular coastline by taking one of the many excursions by floatplane, or take a ferry journey to enjoy the whale watching that is synonymous to the area. The waters surrounding the Gulf Islands and San Juan Islands are one of the world’s best spots for catching a glimpse of killer whale pods. After your trip relax and sip some of the local wines and enjoy the coastal views.

Top Tips:
Take a cruise from Vancouver to visit the ice sheets and bergs off Alaska. A popular experience now is to spend a few nights in Vancouver pre or post Cruise from May – September.

Vancouver is also a great place to start or finish a trip through the incredible Rockies, Sunway can offer luxury train trips or fly drive holidays

Create and/or save a Vancouver quote easily online by completing our USA&Worldwide search box to the left, proceed to book if you wish or call us for further information. The choice is yours! For multicentre itineraries i.e. involving 2 or more destinations, for example, Vancouver & Toronto please contact Sunway for a tailor made quote.

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