Coronavirus (COVID-19) Update

Coronavirus (COVID-19)
Updated 03 July 2020

While the government travel advice remains as avoid non-essential travel and constantly evolving quarantine restrictions, we are working with all our customers to help them rebook their holidays where possible.

The safety and wellbeing of our customers is our top priority.


I am due to travel from July onwards

A lot of flights are operating albeit on a reduced frequency for July and beyond. If you are due to travel in July we will contact you and discuss all options with you. We will be contacting people in order of travel date, so bear with us we will get to you.

We are prioritising all rebooking’s based on travel date.

I am due to pay the balance of my holiday, but I’m concerned
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can but please bear in mind our focus is on July holidays at the moment.

You are welcome to contact our office during our normal office hours of 9.00am – 5.00pm Mon-Fri. You may also email info@sunway.ie and one of our team will get back to you.

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

I want to book a new holiday but I am concerned I will lose my money?

  • You can book your holiday in complete confidence with Sunway
  • We are an Irish Family owned and operated holiday company, taking Irish holidaymakers on holiday for more than 53 years
  • Sunway Travel is licensed and bonded with the commission for aviation (TA 0731 and TO 101) Do not take chances with unlicensed travel companies

I hope the above information has helped answer some of the queries you may have. Finally, I would just like to take this opportunity to thank you for all the kind words of support you’ve shared with me over the past few weeks. These are really tough times for Sunway and the Travel Industry of Ireland, but we look forward to planes flying soon so we can take you on holidays.

I remain convinced that, when we do return to the skies, we will be both stronger and better than before.

Let’s all look forward to travelling again soon!

Warm regards
Mary Denton
CEO

01 2311889

Call us Mon-Fri 9am to 5pm

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Vancouver

Located on the Pacific coast between the sea and mountains, the stunningly scenic city of Vancouver is the largest in the province of British Columbia. A cosmopolitan city offering, cultural attractions, art galleries, museums, theatres, excellent shopping, fine restaurants and a host of outdoor activities Vancouver makes for a great city break and with the great outdoors on its doorstep it is easy to see why Vancouver is one of the world's most favourite cities.

Downtown is situated next to the waterfront where summers are ideal for a light stroll or down Robson Street where you are spoilt for choice with a variety of stores, shops and restaurants. The West End is full of cafes and coffee shops and the young and trendy Yaletown area boasts some great designer boutiques and chic restaurants with the opportunity to eat al fresco come summertime. Microbreweries are thriving in Vancouver with many of the breweries open the public for tours and the cities nightlife is a steadily increasing mixture of stylish bars, pubs, clubs and live music venues. With the city being well served by public transport including buses, the Skytrain, ferries, rail and taxis, getting around couldn’t be easier.

For fans of the great outdoors you are just spoilt for choice with plenty of outdoor pursuits on offer nearby or just a short distance away, at Whistler for example, where the 2010 winter Olympics where held. Try your hand at rafting, mountain biking, hiking, skiing and snowboarding (season permitting) to roller blading and cycling or take the Cliffwalk at Capilano Bridge Suspension Park, not for those who have a fear of heights! Alternatively why not explore the spectacular coastline by taking one of the many excursions by floatplane, or take a ferry journey to enjoy the whale watching that is synonymous to the area. The waters surrounding the Gulf Islands and San Juan Islands are one of the world’s best spots for catching a glimpse of killer whale pods. After your trip relax and sip some of the local wines and enjoy the coastal views.

Top Tips:
Take a cruise from Vancouver to visit the ice sheets and bergs off Alaska. A popular experience now is to spend a few nights in Vancouver pre or post Cruise from May – September.

Vancouver is also a great place to start or finish a trip through the incredible Rockies, Sunway can offer luxury train trips or fly drive holidays

Create and/or save a Vancouver quote easily online by completing our USA&Worldwide search box to the left, proceed to book if you wish or call us for further information. The choice is yours! For multicentre itineraries i.e. involving 2 or more destinations, for example, Vancouver & Toronto please contact Sunway for a tailor made quote.

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TRAVEL AWARE - STAYING SAFE AND HEALTHY ABROAD

The Department of Foreign Affairs has up-to-date advice for Irish citizens on staying safe and healthy abroad. For more security, local laws, health, passport and visa information see https://www.dfa.ie/travel/travel-advice/ and follow dfatravelwise