Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.

 

I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the dfa.ie for a list of destinations affected by this security status.

 

I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.

 

I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

 

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email Info@sunway.ie and one of our team will get back to you.

 

I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status


  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.

 

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

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Sunway offer holidays onboard the Rocky Mountaineer, Canada

The Rocky Mountaineer

Home  >  World-Class Shopping destinations across the United States

 


Rocky Mountaineer Train - Canada

Travelling on-board the Rocky Mountaineer is an unforgettable experience. The all daylight rail journey recaptures the romance of rail travel as it follows the historic rail routes constructed over 125 years ago, uniting the country from coast to coast. The entire train ride takes place during daylight hours to ensure guests enjoy every minute of the breath-taking scenery, which includes glacier-fed lakes, majestic mountain ranges and ferocious rivers. On all four Rocky Mountaineer rail routes, travellers experience exemplary guest service, for which the company is renowned.

Rocky Mountaineer offers over 45 Canadian vacation packages and five unique rail routes, rich in history and natural wonders, through British Columbia, Alberta and now Seattle USA. This world renowned, luxurious train travels by daylight through the wild beauty of Canada's West and is the best way to experience the majestic Canadian Rockies.

Sample Itinerary below is based on Rocky Mountaineer First Passage to the West from Banff to Vancouver (Silver Leaf Service, over-night in Kamloops); Price also includes 1 night Calgary, 1 Night Banff & 3 Nights Vancouver.

Prices are per person sharing including flights, taxes, accommodation & train journey, Transfers included between Calgary and Banff only. Subject to availability.

Rocky Mountaineer Special Offers

  • Canada Rocky Mountaineer
    May '19 - 6 Day/5 Nights, Various Meal Plan - Silverleaf Service
    First Passage Journey + Hotels. Vancouver, Kamloops, Banff - Price is from

    Prices are 'from' prices per person, based on 2 sharing and include:

    Return Flights & Taxes from Ireland

    Accommodation & Board as specified above / Ref: IV1026192

    Rocky Mountaineer & Alaska Cruise
    May '19 - 12 night Package, Various Meal Plan
    2 Days First Passage to West with 7 Night Cruise & Hotels - Price is from

    Prices are 'from' prices per person, based on 2 sharing and include:

    Return Flights & Taxes from Ireland, Contact Sunway for T&C's

    Accommodation & Board as specified above / Quote IV1026192

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Rocky Mountaineer offers two choices of service (Red Leaf Services have been retired from 2016) for its rail journeys:
GOLDLEAF SERVICE guests enjoy reserved seating in bi level, glass domed coaches, featuring panoramic views on the upper level and an elegant private dining room on the main level.
SILVERLEAF SERVICE is the newest level of service available on all First Passage to the West (Vancouver BC to Lake Louise, Banff & Calgary AB) and Journey thought the Clouds routes (Vancouver BC to Jasper, AB). Guests enjoy panoramic views in a single level dome coach, with assigned seating and hot meal sevice at their seats.

Onboard Hosts provide friendly service and informative commentary of the regions through which the train travels.

Sunway will package your train journey with any combination of accommodation and flights you need. Just call our sales team on (01) 2311 858 to get your personal quote.

 

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