Coronavirus (COVID-19) Update

Coronavirus (COVID-19)
Updated 03 July 2020

While the government travel advice remains as avoid non-essential travel and constantly evolving quarantine restrictions, we are working with all our customers to help them rebook their holidays where possible.

The safety and wellbeing of our customers is our top priority.


I am due to travel from July onwards

A lot of flights are operating albeit on a reduced frequency for July and beyond. If you are due to travel in July we will contact you and discuss all options with you. We will be contacting people in order of travel date, so bear with us we will get to you.

We are prioritising all rebooking’s based on travel date.

I am due to pay the balance of my holiday, but I’m concerned
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can but please bear in mind our focus is on July holidays at the moment.

You are welcome to contact our office during our normal office hours of 9.00am – 5.00pm Mon-Fri. You may also email info@sunway.ie and one of our team will get back to you.

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

I want to book a new holiday but I am concerned I will lose my money?

  • You can book your holiday in complete confidence with Sunway
  • We are an Irish Family owned and operated holiday company, taking Irish holidaymakers on holiday for more than 53 years
  • Sunway Travel is licensed and bonded with the commission for aviation (TA 0731 and TO 101) Do not take chances with unlicensed travel companies

I hope the above information has helped answer some of the queries you may have. Finally, I would just like to take this opportunity to thank you for all the kind words of support you’ve shared with me over the past few weeks. These are really tough times for Sunway and the Travel Industry of Ireland, but we look forward to planes flying soon so we can take you on holidays.

I remain convinced that, when we do return to the skies, we will be both stronger and better than before.

Let’s all look forward to travelling again soon!

Warm regards
Mary Denton
CEO

01 2311800

Call us Mon-Fri 9am to 5pm

Sunway offer holidays onboard the Rocky Mountaineer, Canada

The Rocky Mountaineer

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Rocky Mountaineer Train - Canada

Travelling on-board the Rocky Mountaineer is an unforgettable experience. The all daylight rail journey recaptures the romance of rail travel as it follows the historic rail routes constructed over 125 years ago, uniting the country from coast to coast. The entire train ride takes place during daylight hours to ensure guests enjoy every minute of the breath-taking scenery, which includes glacier-fed lakes, majestic mountain ranges and ferocious rivers. On all four Rocky Mountaineer rail routes, travellers experience exemplary guest service, for which the company is renowned.

Rocky Mountaineer offers over 45 Canadian vacation packages and five unique rail routes, rich in history and natural wonders, through British Columbia, Alberta and now Seattle USA. This world renowned, luxurious train travels by daylight through the wild beauty of Canada's West and is the best way to experience the majestic Canadian Rockies.

Sample Itinerary below is based on Rocky Mountaineer First Passage to the West from Banff to Vancouver (Silver Leaf Service, over-night in Kamloops); Price also includes 1 night Calgary, 1 Night Banff & 3 Nights Vancouver.

Prices are per person sharing including flights, taxes, accommodation & train journey, Transfers included between Calgary and Banff only. Subject to availability.

Rocky Mountaineer Special Offers

  • Canada Rocky Mountaineer
    May '19 - 6 Day/5 Nights, Various Meal Plan - Silverleaf Service
    First Passage Journey + Hotels. Vancouver, Kamloops, Banff - Price is from

    Prices are 'from' prices per person, based on 2 sharing and include:

    Return Flights & Taxes from Ireland

    Accommodation & Board as specified above / Ref: IV1026192

    Rocky Mountaineer & Alaska Cruise
    May '19 - 12 night Package, Various Meal Plan
    2 Days First Passage to West with 7 Night Cruise & Hotels - Price is from

    Prices are 'from' prices per person, based on 2 sharing and include:

    Return Flights & Taxes from Ireland, Contact Sunway for T&C's

    Accommodation & Board as specified above / Quote IV1026192

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Rocky Mountaineer offers two choices of service (Red Leaf Services have been retired from 2016) for its rail journeys:
GOLDLEAF SERVICE guests enjoy reserved seating in bi level, glass domed coaches, featuring panoramic views on the upper level and an elegant private dining room on the main level.
SILVERLEAF SERVICE is the newest level of service available on all First Passage to the West (Vancouver BC to Lake Louise, Banff & Calgary AB) and Journey thought the Clouds routes (Vancouver BC to Jasper, AB). Guests enjoy panoramic views in a single level dome coach, with assigned seating and hot meal sevice at their seats.

Onboard Hosts provide friendly service and informative commentary of the regions through which the train travels.

Sunway will package your train journey with any combination of accommodation and flights you need. Just call our sales team on (01) 2311 858 to get your personal quote.

 

TRAVEL AWARE - STAYING SAFE AND HEALTHY ABROAD

The Department of Foreign Affairs has up-to-date advice for Irish citizens on staying safe and healthy abroad. For more security, local laws, health, passport and visa information see https://www.dfa.ie/travel/travel-advice/ and follow dfatravelwise