Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.

 

I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the dfa.ie for a list of destinations affected by this security status.

 

I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.

 

I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

 

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email Info@sunway.ie and one of our team will get back to you.

 

I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status


  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.

 

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

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Sunway offer holidays to Las Vegas, Las Vegas

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Las Vegas

With 17 of the 20 biggest hotels in the USA now in Las Vegas, visitors can stay at some of the most glamourous and unique themed hotels in the world. On the Las Vegas 'Strip' amazing themed hotels such as The Luxor, The Venetian and Paris Las Vegas stand alongside the likes of the iconic Vegas symbols of the MGM Grand, Caesars Palace and Bellagio to name just a few. A package holiday to Las Vegas would make a very memorable trip.

This desert city is an all year round destination that can be enjoyed by everyone, singles, couples and families alike. From walking down ‘The Strip’ you will see architecture that is out of this world with its neon lights, high quality and affordable restaurants, an abundance of shopping malls and discount outlet malls, glitzy world class shows, star studded concerts, ultra cool nightclubs and some of the world’s largest casinos offering round the clock entertainment, not to mention the chance to get married in a Vegas Wedding Chapel, this playground has something to offer everyone.

Far from just casinos, the list of attractions and things to do in and around Las Vegas just goes on and on. You’ll be dazzled by Vegas from start to finish.

Top Tips:
A major gateway for many of Americas national parks, experience some day trips from Las Vegas via road or by air. Visit the Grand Canyon by coach with prices starting from only €60pp, visit the Hoover Dam, Death Valley, Red Rock Canyon or experience a Hot Air Balloon Ride. Sample a deluxe helicopter night-time flight over the Las Vegas strip from just only €75pp.

Vegas is renowned for its nightlife and Sunway can offer VIP Night Club Tour Packages along with tickets to experience one of the many shows in town.

This unique desert city is a year round playground with something to offer everyone! Create and/or save a Las Vegas quote easily online by completing our USA&Worldwide search box to the left, proceed to book if you wish or call us for further information. The choice is yours! For multi centre itineraries i.e. involving 2 or more destinations, for example Las Vegas & New York, please contact Sunway for a tailor made quote.

 

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