Coronavirus (COVID-19) Update

Coronavirus (COVID-19)
Updated 31 August 2020

While the government travel advice remains as avoid non-essential travel and even though some destinations are included in the Green List of destinations, we are working with all our customers to help them with their holiday plans, so please be patient we will be in contact with you.

The safety and wellbeing of our customers will always remain our top priority.


The Green list – things to know

  • Destinations will be updated by the Government at any time
  • Countries can come off the green list if they do not meet the criteria set out by government
  • People returning from a Green List country, do not have to self-quarantine, however they are asked to restrict their movements
  • If you book a holiday to a green list destination and should it come off the green list while you are there or before you are due to travel – we will contact you and offer assistance
  • Please refer to the following link for an up to date list of countries included in the Green List

I am booked to travel to a destination included in the Green List, can I still go?

Government advice for countries included in the Green List is currently to avoid non essential travel, however you may still travel if wish to do so. We will be contacting all customers regardless of the destination they are travelling to and will discuss what options you have.

I am booked to travel to a destination that is not included in the Green List?

We will contact you and discuss your options as you would be travelling against government advice. Travel Insurance may not cover you, so it is essential that you check your travel insurance policy.

I am due to travel from September onwards

A lot of flights are operating albeit on a reduced frequency for September and beyond. If you are due to travel in September we will contact you and discuss all options with you. We will be contacting people in order of travel date, so bear with us we will get to you.
We are prioritising all rebooking’s based on travel date.

I am due to pay the balance of my holiday, but I’m concerned
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can but please bear in mind our focus is on September holidays at the moment.

You are welcome to contact our office during our normal office hours of 9.00am – 5.00pm Mon-Fri. You may also email info@sunway.ie and one of our team will get back to you.

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

I want to book a new holiday but I am concerned I will lose my money?

  • You can book your holiday in complete confidence with Sunway
  • We are an Irish Family owned and operated holiday company, taking Irish holidaymakers on holiday for more than 53 years
  • Sunway Travel is licensed and bonded with the commission for aviation (TA 0731 and TO 101) Do not take chances with unlicensed travel companies

I hope the above information has helped answer some of the queries you may have. Finally, I would just like to take this opportunity to thank you for all the kind words of support you’ve shared with me over the past few weeks. These are really tough times for Sunway and the Travel Industry of Ireland, but we look forward to planes flying soon so we can take you on holidays.

I remain convinced that, when we do return to the skies, we will be both stronger and better than before.

Let’s all look forward to travelling again soon!

Warm regards
Mary Denton
CEO

01 2311889

Call us Mon-Fri 9am to 5pm

Nashville

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Nashville

Nashville may be the self-proclaimed 'Music City' of the USA but while music is the lifeblood of Nashville, visitors will also find a city of culture and history with a superb range of restaurants, natural beauty and pure Southern charm.

Nashville is all about experiencing the music though, so take your pick of the many bars and clubs around.

A visit to the Country Music Hall Of Fame is a must for any Nashville visitor. It has a fantastic array of costumes, guitars and memorabilia belonging to the top country stars! The Grand Ole Opry is an American institution, it’s where Elvis once wowed the crowds and Dolly Parton first strutted her stuff and still to this day, hosts live performances.

Downtown is where the party starts. Head for 2nd Avenue if you’re a country music lover and fancy some good ole traditional Southern cooking. Broadway is home to some of Nashville’s most popular restaurants, traditional juke joints (music, dancing & gambling establishments typical of the South), Honky Tonk music clubs and a variety of shops. If you’re looking for some finer dining and an upscale atmosphere make for 5th Avenue. Nashville is a place where the past and the future peacefully coexist and a destination that appeals to the interests of every visitor. ##Top Tips

Take a tour of Music Row and visit the historic RCA Studio, the famous recording studio where Elvis recorded over 200 songs, Roy Orbison, Dolly Parton, Chet Atkins and many more. Tours depart daily from the Country Music Hall of Fame and Museum.

A Honky Tonk is an establishment that contains at least one rockin' stage, cold beverages and a party that lasts all day everyday! Nashville Honky Tonk Highway, located on Lower Broadway, is a row of these pumping live music into the streets from 10am to 3am and no cover charge.

For a unique Southern experience spend the evening aboard the General Jackson Showboat, styled in the tradition of the grand paddlewheel riverboats that cruised the Southern waterways back in the 1800’s, enjoy a meal or dance the night away.

For multicentre itineraries i.e. involving 2 or more destinations, for example, Nashville & New Orleans please contact Sunway for a tailor made quote.

 

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TRAVEL AWARE - STAYING SAFE AND HEALTHY ABROAD

The Department of Foreign Affairs has up-to-date advice for Irish citizens on staying safe and healthy abroad. For more security, local laws, health, passport and visa information see https://www.dfa.ie/travel/travel-advice/ and follow dfatravelwise