Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.

 

I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the dfa.ie for a list of destinations affected by this security status.

 

I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.

 

I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

 

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email Info@sunway.ie and one of our team will get back to you.

 

I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status


  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.

 

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

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Lanzarote, Canaries Holidays

Lanzarote is the most easterly of the Canary Islands. As with the rest of the Canary Islands it is volcanic in origin which gives it an unusual and fascinating landscape. In fact the island has a UNESCO Biosphere protected status. Local building regulations prohibit any high rise buildings so all you’ll find is low rise white-washed resorts.

Enjoying a mild dry climate with temperatures ranging from 21 degrees in January to 29 degrees in August, it is the perfect year round holiday destination suitable for families, couples and individuals alike and Sunway can take you there! We feature the resorts of Puerto del Carmen, Costa Teguise, Playa Blanca, Matagorda and Puerto Calero and offer both self catering and hotel options so there is something for everyone!

The beaches in Lanzarote offer a mixture of white sand, golden sand and black sand and all usually accompanied by a pleasant sea breeze. From large sprawling beaches to small coves there is plenty to choose from. Water sports, especially wind surfing, are very popular in Lanzarote.

The Timanfaya National Park, including Fire Mountain is probably the most visited attraction on the island. A 17th century volcanic eruption destroyed the whole southern region of the island and left an eerie lunar-like landscape in its place. A must see for all Lanzarote holiday visitors! Another amazing volcanic feature is the Atlantida Tunnel, at over 7km it is the longest volcanic tunnel in the world and incorporates both the Jameos del Agua and the Cueva de Los Verdes. The famous Lanzarote born artist, Caesar Manrique, helped to turn these caves into a spectacle with swimming pools, restaurants, gardens and even an auditorium all blending into the volcanic landscape. There are many excursion opportunities on the island, from sailing trips, to full or half day trips around the island to even visiting the nearby island of Fuerteventura.

Lanzarote, as with the rest of the Canary Islands, are duty free so plenty of shopping opportunities for you! Electrical goods, tobacco, alcohol and perfumes being amongst the best bargains. There are numerous boutiques, supermarkets, souvenir shops and shopping centres in the island resorts. Local markets are also popular, especially in Costa Teguise which hosts the islands largest open air market every Sunday.

While Lanzarote is considered a quieter island in terms of nightlife than its Canarian counterpart Tenerife, there are still plenty of sports bars and family bars to choose from. With a few discos’ around too! Irish bars are popular where you’ll nearly always find live music. You’ll be spoiled for choice when it comes to restaurants, from the traditional Canarian / Spanish cuisine, to Italian, to Chinese, to Indian, to steak houses and fish restaurants. Be sure to try some of the local dishes though, including traditional soups and stews, the green and red Mojo sauces and goats cheeses to name but a few. All pleasantly washed down with some of the local wines!

Whether you are looking for a lazy beach holiday or a fun filled adventure Lanzarote has it all!

Things to do in Lanzarote, Canaries



● Year round Sunshine
● Duty Free
● Family friendly resorts
● Amazing National park with volcanic landscape
● Cesar Manrique cactus gardens & museum
● Water parks
● Water sports
● Wine tasting in Winery & Vineyards
● Holiday golf courses

 

Properties in Lanzarote, Canaries

Customer reviews

 

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