Location

This attractive holiday complex is located right at the end of the kilometre-long sandy beach, Playa Pocillos and 800m from Playa Grande Beach, in Puerto del Carmen. There are a profusion of wonderful bars, restaurants and shopping facilities in the surrounding area. The airport is 6 km away.

Facilities

The holiday village has 5 lifts and features 331 non-smoking rooms. The reception desk is open round the clock. Amenities available at the complex include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops as well. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service (for a fee) gives guests the opportunity to explore the surrounding area independently. The business centre is on hand for guests' business requirements and provides a fax machine. 3 conference rooms are available for lectures, presentations and meetings.

Rooms

Rooms are equipped with air conditioning and a fan. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator and a tea/coffee station. Internet access, a direct dial telephone, a television with satellite/cable channels and an alarm clock provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Family rooms are available for parents with children.

Sports/Entertainment

The pool complex features freshwater and saltwater pools, which are in part heated, and includes 3 outdoor pools as well as a children's swimming area. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. The complex offers outdoor sports, including cycling/mountain biking, bocce, beach volleyball, golf, a putting green and archery or, for a fee, tennis. A wide range of sports are available, including water sports such as windsurfing, diving and aquafit or, for a fee, paddle boating. The holiday village offers numerous indoor sports, including a gym, table tennis, darts, callisthenics and aerobics or, for a fee, billiards. There is a wellness area with a spa, a hammam and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music and a casino.

Meals

Dining facilities include a dining room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. Special extras await all-inclusive holidaymakers, such as non-alcoholic beverages and snacks, for example. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.

*=local charge