Location

This attractive holiday complex is located right at the end of the kilometre-long sandy beach, Playa Pocillos and 800m from Playa Grande Beach, in Puerto del Carmen. There are a profusion of wonderful bars, restaurants and shopping facilities in the surrounding area. The airport is 6 km away.

Facilities

The holiday village has 5 lifts and features 331 non-smoking rooms. The reception desk is open round the clock. Amenities available at the complex include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service (for a fee), a laundry service, a hairdresser and a coin-operated laundry. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 3 conference rooms.

Rooms

Rooms are equipped with air conditioning. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a double bed or a sofa bed. Children's beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Internet access, a direct dial telephone and a television with satellite/cable channels are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Family rooms are available for parents with children.

Sports/Entertainment

The pool complex features freshwater and saltwater pools, which are in part heated, and includes 3 outdoor pools as well as a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There is a poolside snack bar as well. A variety of activities such as cycling/mountain biking, bocce, beach volleyball, volleyball, crazy golf, golf, archery and horse riding or, for a fee, tennis, are offered at the complex. A wide range of sports are available, including water sports such as windsurfing, diving and aquafit or, for a fee, paddle boating. The holiday village offers numerous indoor sports, including a gym, table tennis, darts, callisthenics and aerobics or, for a fee, billiards. There is a wellness area with a spa, a hammam and a solarium and, for an additional fee, a sauna, a steam bath and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, live music and a casino.

Meals

Dining facilities include a dining room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Catering options include bed and breakfast, half board and full board. Special extras await all-inclusive holidaymakers, such as non-alcoholic beverages and snacks, for example. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The complex also offers special catering options.

*=local charge