Location

This complex is situated in Puerto del Carmen, about 2 km from the beach. The centre is about 1 km away.

Facilities

Multilingual staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service, a safe, a babysitting service, a transfer service, a laundry service and a roof terrace are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Services include a hotel shuttle bus.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe provides secure storage for guests' personal property. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, microwave, tea/coffee station, dishwasher and freezer. Other amenities available include a washing machine and an ironing set. A direct dial telephone, a flatscreen television with satellite channels, a CD player, a DVD player and WiFi are provided as well. A turndown service provides additional comfort. The bathrooms have a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-accessible rooms can also be booked. The hotel has non-smoking rooms.

Sports/Entertainment

Guests can enjoy a refreshing swim in the outdoor pool area. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. With golf available, active guests can exercise to their heart's content. Guests can enjoy indoor activities, including billiards. There is a wellness area with a spa, a sauna, a hammam, massage treatments, hydrotherapy treatments and a solarium. Subject to charge: a beauty salon. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The complex includes a non-smoking restaurant and a bar. Half board is offered as a catering option. Breakfast, lunch and dinner are available. Staff are also happy to provide gluten-free meals.

*=local charge