Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.

 

I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the dfa.ie for a list of destinations affected by this security status.

 

I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.

 

I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

 

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email Info@sunway.ie and one of our team will get back to you.

 

I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status


  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.

 

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

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Sunway offer holidays to Washington, Washington

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Washington

Washington DC is a dynamic and cosmopolitan capital city, packed with many famous sights and free attractions and recently voted America's 'Coolest City' beyond the national treasures and historic buildings. Washington DC's neighbourhoods buzz with lively cafes and restaurants, deep-rooted culture and music of all kinds,  for example Adams-Morgan with its cool and trendy shops and stores, Dupont Circle is lively and upscale with its fabulous restaurants and galleries and the most well known Georgetown known for its beautiful houses, boutique shopping, restaurants and nightlife.

Washington is of course home to some of the world's best-known museums, galleries and iconic landmarks including the Smithsonian Institute, the Lincoln Memorial , the Washington Momument, the International Spy Museum, not to mention the magnificent and stately White House. With year round events and festivals, trendy new restaurants and bars, great nightlife, live music, theatres and terrific shopping it all comes together to make Washington DC a fantastic city break destination and the perfect choice for a taste of the American experience!

Top Tips:
Washington DC is truly the land of the free with so many free museums, monuments and memorials to visit at no cost! Check out the White House Visitors Centre to see the interactive information display on the buildings history, architecture and famous former residents.

Other iconic Washington DC landmarks include the Lincoln Memorial from whose steps Martin Luther King made his famous 'I Have A Dream' speech.
Also the Jefferson Memorial, the magnificent white domed US Capitol, the Pentagon and the Washington Monument. The Smithsonian Institute is the pride of Washington DC and home to a fantastic collection of fifteen art galleries and museums dotted all around the city.

Spring is one of the best times to visit DC to view the National Cherry Blossom Festival. From late March is a beautiful time to visit and see the impressive 3,750 cherry blossom trees in full bloom.

Create and/or save a Washington quote easily online by completing our USA&Worldwide search box to the left, proceed to book if you wish or call us for further information. The choice is yours!

 

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