Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.

 

I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the dfa.ie for a list of destinations affected by this security status.

 

I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.

 

I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

 

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email Info@sunway.ie and one of our team will get back to you.

 

I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status


  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.

 

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

"142 people online now, booking trips with Sunway"

 

Home  >  Group Sun Holidays

 

Group Sun Holidays

Sunway Sun Holiday GroupsIf you're bringing the whole family or any kind of a group, give us a call and find out how!

At Sunway we have many years experience in group bookings & have dedicated group experts that can help you choose the right sun holiday.

They'll help you plan, book and explain how the group booking service works. So if you're getting a group together, maybe your extended family, a bunch of friends or work colleagues, we'll take care of everything.

We also offer a wide selection of holidays on schedule flights. We can tailormake group quotes for USA, Escorted Tours, Worldwide, Cruises, Sunsail, ClubMed & Rivercruise.

To book call us on: 01 2311888 or email: groups@sunway.ie

Groups Discount Free Places on Charter Flights

Sunway’s dedicated Groups team will be delighted to help you with your initial bookings, make special requests on your behalf and ensure smooth administration of your party combined with excellent group discounts

01 May – 21 May ~ 1 in 15 FREE

15 Sept – 25 Oct ~ 1 in 15 FREE

22 May – 18 June ~ 1 in 20 FREE

18 Aug – 14 Sep ~ 1 in 20 FREE

19 June – 17 Aug ~ 1 in 25 FREE

26 Oct – 31 Oct ~ 1 in 25 FREE

Priority Group & Incentive Travel
Priority Group & Incentive Travel can organise events ranging from conferences, corporate hospitality and incentive travel within Ireland and Abroad.

We can assist you to design your event programme and every element is planned down to the last detail. From flights, transfers, hotel choices, quality restaurant options to tours of interest - our aim is to take the worry away from you and ensure your event runs smoothly.

www.PriorityGroups.ie - info@PriorityGroups.ie - 01 2302828 / 087 9830964

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