Coronavirus (COVID-19) Update

Coronavirus (COVID-19)
Updated 03 July 2020

While the government travel advice remains as avoid non-essential travel and constantly evolving quarantine restrictions, we are working with all our customers to help them rebook their holidays where possible.

The safety and wellbeing of our customers is our top priority.


I am due to travel from July onwards

A lot of flights are operating albeit on a reduced frequency for July and beyond. If you are due to travel in July we will contact you and discuss all options with you. We will be contacting people in order of travel date, so bear with us we will get to you.

We are prioritising all rebooking’s based on travel date.

I am due to pay the balance of my holiday, but I’m concerned
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can but please bear in mind our focus is on July holidays at the moment.

You are welcome to contact our office during our normal office hours of 9.00am – 5.00pm Mon-Fri. You may also email info@sunway.ie and one of our team will get back to you.

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

I want to book a new holiday but I am concerned I will lose my money?

  • You can book your holiday in complete confidence with Sunway
  • We are an Irish Family owned and operated holiday company, taking Irish holidaymakers on holiday for more than 53 years
  • Sunway Travel is licensed and bonded with the commission for aviation (TA 0731 and TO 101) Do not take chances with unlicensed travel companies

I hope the above information has helped answer some of the queries you may have. Finally, I would just like to take this opportunity to thank you for all the kind words of support you’ve shared with me over the past few weeks. These are really tough times for Sunway and the Travel Industry of Ireland, but we look forward to planes flying soon so we can take you on holidays.

I remain convinced that, when we do return to the skies, we will be both stronger and better than before.

Let’s all look forward to travelling again soon!

Warm regards
Mary Denton
CEO

01 2311889

Call us Mon-Fri 9am to 5pm

Florida Keys

Sunway offer holidays to Florida Keys, Key West

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Florida Keys

The Florida Keys are a wonderland of tropical protected reefs and colourful marine life, the perfect destination for you to rejuvenate your spirits in the calm and serene atmosphere found in each Island. The pace of life is slow and relaxed, ideally suitable for those who desire the allure of a Caribbean holiday with the comfort and familiarity of a USA / Florida based destination. The Florida Keys and Key West are worlds away from a holiday focused around the theme parks of Orlando or the buzz of Miami.

Key Largo, Islamorada, Marathon, Big Pine Key and Key West are like a 180km long string of pearls linked together by one of America's top 10 scenic drives, the magnificent Overseas Highway. Key West (Sunway’s featured island) is the southernmost point of the Keys and only 140kms from Cuba. The streets are lined with palm trees and dotted with cute boutiques shops, museums and colourful little wooden houses. Visit Ernest Hemingway’s house or the ‘Little White House’ used by Truman back in the war years. Head for the beach, enjoy the local watersports or simply relax and soak up the sun back by the pool. Enjoy an evening stroll along the harbour walk, check out the street entertainers at Mallory Dock or dance the night away in lively downtown Key West!

Florida Keys represents the perfect antidote for couples and families alike, the picture perfect postcard destination and Sunway can take you there!

Top Tips:
If you are seeking flexibility choose a fly drive holiday. Sunway have the perfect 7 night or 9 Night Fly Drive that includes Key West. Visit our Fly Drive USA page and see our programme ‘Under the Florida Sun’ for more details.

Create and/or save a Florida Keys quote easily online by completing our USA & Worldwide search box to the left, proceed to book if you wish or call us for further information. The choice is yours! For multi-centre itineraries i.e. involving 2 or more destinations, for example, Florida Keys & Orlando or a FLY DRIVE programme please contact Sunway for a tailor made quote.

 

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TRAVEL AWARE - STAYING SAFE AND HEALTHY ABROAD

The Department of Foreign Affairs has up-to-date advice for Irish citizens on staying safe and healthy abroad. For more security, local laws, health, passport and visa information see https://www.dfa.ie/travel/travel-advice/ and follow dfatravelwise