Dive into new discoveries as you sail onboard Serenade of the Seas®.
Wherever in the world you're sailing, Serenade of the Seas® keeps you close to all the natural splendour. Once onboard, panoramic views and acres of glass ensure that you'll never miss a moment of the surrounding scenery. In between adventures onshore, you can soak up the sun poolside, tee off on the mini golf green and dig into world-class flavours that will take you from Tuscany to Tokyo.
The automatic service gratuity is $14.50 USD per person, per day for guests in Junior Suites and below, or $17.50 USD per person, per day for guests in Grand Suites and above, applied to each guest's SeaPass account on a daily basis. The gratuity applies to individual guests of all ages and stateroom categories. As a way to reward our crew members for their outstanding service, gratuities are shared among dining, bar & culinary services staff, stateroom attendants and other hotel services teams who work behind the scenes to enhance the cruise experience.
In the unlikely event that a guest onboard being charged the daily automatic gratuity does not receive satisfactory service, the guest may request to modify the daily amount at their discretion by visiting Guest Services onboard and will be able to do so until the morning of their departure. Guests who have pre-paid their gratuity will not see a daily charge during their cruise.
The automatic daily gratuity is based on customary industry standards. Applying this charge automatically helps streamline the recognition process for the crew members that work to enhance your cruise. We hope you find the gratuity to be an accurate reflection of your satisfaction and thank you for your generous recognition of our staff.
A 18% gratuity is automatically added to all beverages, mini bar items, and spa & salon purchases.
Guests can pre-pay gratuities by calling (UK) 0344 493 4005 / (Ireland) 1800 555 604 or logging into www.royalcaribbean.co.uk before* their sailing. For guests booked through travel advisors, their advisor may add pre-paid gratuities to the guests' booking prior to sailing*. If gratuities are not prepaid prior to sailing, they will be automatically added to the guests' folios once onboard.
*Pre-paid gratuities can be added to an individual reservation at any time outside of 48 hours of the sail date.
* Price based on lowest available cruise-only fare for double occupancy, unless specified otherwise. Subject to change at any time.