While the government travel advice remains as avoid non-essential travel and even though some destinations are included in the Green List of destinations, we are working with all our customers to help them with their holiday plans, so please be patient we will be in contact with you.
The safety and wellbeing of our customers will always remain our top priority.
Government advice for countries included in the Green List is currently to avoid non essential travel, however you may still travel if wish to do so. We will be contacting all customers regardless of the destination they are travelling to and will discuss what options you have.I am booked to travel to a destination that is not included in the Green List?
We will contact you and discuss your options as you would be travelling against government advice. Travel Insurance may not cover you, so it is essential that you check your travel insurance policy.I am due to travel from September onwards
A lot of flights are operating albeit on a reduced frequency for September and beyond. If you are due to travel in September we will contact you and discuss all options with you. We will be contacting people in order of travel date, so bear with us we will get to you.
We are prioritising all rebooking’s based on travel date.
I am due to pay the balance of my holiday, but I’m concerned
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.
I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can but please bear in mind our focus is on September holidays at the moment.
You are welcome to contact our office during our normal office hours of 9.00am – 5.00pm Mon-Fri. You may also email firstname.lastname@example.org and one of our team will get back to you.
I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.
I want to book a new holiday but I am concerned I will lose my money?
I hope the above information has helped answer some of the queries you may have. Finally, I would just like to take this opportunity to thank you for all the kind words of support you’ve shared with me over the past few weeks. These are really tough times for Sunway and the Travel Industry of Ireland, but we look forward to planes flying soon so we can take you on holidays.I remain convinced that, when we do return to the skies, we will be both stronger and better than before.
Let’s all look forward to travelling again soon!
Meals included breakfast & dinner
Our day begins with an early morning flight from Dublin airport to Kittila airport in Lapland. During the flight you will be served a light breakfast and with the permission of our friendly airline crew there will be plenty of fun and games on board.
Kittila airport is located north of the Arctic Circle and the flying time is just over 3hours. On arrival at Kittila airport you will be met by Santa’s helpful guides who will help you get fitted out in your special thermal clothing that is essential for your holiday in Lapland. You will receive complimentary thermal suits, boots, socks, gloves and a warm hat to keep you nice and toasty at all times. Once you are all fitted out in your clothing, you will continue on your way by coach to your chosen hotel or apartment. Make sure you keep a watchful lookout for Santa’s reindeers along the way and Santa’s secret hideaway. The transfer time is short, in approximately 45 minutes you will arrive at your chosen hotel or apartment.
Why not explore your snowy surroundings, build a snowman, find a toboggan or simply play in the snow or enjoy the facilities at your hotel as tomorrow you will have a busy day. Tonight you can relax and enjoy a nice buffet dinner at your hotel.
|Explore Lapland||Snow Fun|
Meals included breakfast, lunch & dinner
After breakfast you will be met by Santa’s helpers. Today will be the highlight of your trip, you will search for Santa and begin your wintry adventure where you will get to enjoy the following activities during this magical day.
You will head out deep into the arctic wilderness where you will get to enjoy a short Reindeer ride, an exciting Husky ride, a snowmobile safari and have fun tobogganing. During the day you will get to visit one of Santa’s enchanting workshops hidden deep in the forest. Here you will learn the importance of being an elf at Elf School, you will take part in decorating some gingerbread in the Elf bakery, take a guided tour of an elf’s house and maybe even catch a glimpse of the elves in their bedrooms and listen to their funny stories. You will get to experience Santa's toy factory as there is a lot of toys to prepare. You will see the elves working busily in the Post Office sorting out all the letters from all the boys and girls and you will have the opportunity to have a private family meeting with Santa Claus himself.
Outdoors you might be really lucky and see some of Santa’s reindeers taking a well-earned rest, could it be Dancer, Dasher, Prancer, Vixen, Blixen, Comet, Cupid, Donner or Rudolf.
During the day we will take a break from the activities and recharge our batteries by enjoying a much needed simple but nice lunch.
Late in the afternoon we will return back to our hotels where you can enjoy the facilities of your hotel or explore the surrounding areas. Buffet dinner will be served at your hotel.Please note the order of activities will vary for each group
|REINDEER RIDE||HUSKY RIDE|
|SNOWMOBILE RIDE||SNOW FUN|
|VISIT SANTAS HIDEAWAY||ELF SCHOOL|
|ELF BAKERY||SANTA'S TOY MAKING FACILITIES|
|POST OFFICE||PRIVATE MEETING WITH SANTA|
Meals included breakfast, lunch & festive dinner
The morning is free for you to relax in your hotel, explore your surrounding area, simply play in the snow or why not prebook an optional excursion for your family.
After lunch we will visit the Snow Village, a magical world of ice and snow. Each year, around 20 million kilos of snow and 350,000 kilos of crystal clear natural ice are used to build the spectacular Snow Village which changes in shape, size and design to amaze visitors year after year. The Snow Village consists of a Snow Hotel with snow rooms and suites, Ice Restaurant, Ice Bar, Ice Chapel, a slide and a vast network of striking corridors full of spectacular ice artwork to explore. After our visit to the snow village you will return to your hotel.
This evening, you will enjoy a festive dinner and you never know Santa might make a special appearance tonight.
|SNOW VILLAGE||FESTIVE DINNER|
Meals included breakfast & lunch
Alas, the day of departure is upon us. We will check out of our hotels and take a short transfer back to Kittilia airport for our return flight to Dublin.
A light lunch will be served on board the flight home.
|20KG BAGGAGE ALLOWANCE||ACTIVITIES AS PER YOUR ITINERARY|
|MEALS AS PER YOUR ITINERARY||THERMAL SUITS AND BOOTS|
|HUSKY RIDES||REINDEER RIDES|
|SNOWMOBILE RIDES||FESTIVE DINNER|
|SANTAS SECRET HIDEAWAY||PRIVATE MEETING WITH SANTA|