Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.

 

I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the dfa.ie for a list of destinations affected by this security status.

 

I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.

 

I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

 

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email Info@sunway.ie and one of our team will get back to you.

 

I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status


  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.

 

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

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Sunway offer holidays to Memphis, Memphis

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Memphis

Memphis, Tennessee, 'Home of the Blues' and the 'Birthplace of Rock 'n' Roll'. It has produced musical masters such as BB King, Jerry Lee Lewis, Al Green and perhaps most famously Elvis Presley. A visit to Graceland, the family home and final resting place of Elvis is a must, it is the second most visited house in America, second only to the White House in Washington DC. As with many cities in the Deep South Memphis has a strong sense of history behind it; plantations, the Civil Rights Movement and the American Civil War. Memphis is now an intriguing mix of old and new with old Victorian style buildings sitting alongside shiny skyscrapers and modern malls. Downtown has seen quite the renaissance in recent years. Beale Street is probably the most famous street in Memphis and the hub of activity with its host of shops, bars, clubs, live music venues and restaurants.

Thanks to its musical heritage there are many music festivals each year in Memphis and with a host of attractions including music museums, art galleries, Beale Street, pro-sports arenas, Mississippi riverboat tours, the Memphis Zoo, voodoo shops and even downtown fortune tellers you don't have to look hard for quirky, fun and exciting things to do in Memphis. The largest city in Tennessee but yet it still retains a charming small-town feel with good 'ole Southern hospitality

Top Tips:
Whether you're a fan or just curious, you should definitely join the masses to tour Graceland as well as Elvis' recording room at Sun Studios, the birthplace of Rock ‘n’ Roll.

Visit the ‘Stax Museum’ of American Soul, where artists like Otis Reading and Aretha Franklin headlined and don’t forget to stop by and visit Isaac Hayes ‘Superfly Cadillac’.

For the history buff a visit to the National Civil Rights Museum is a must and the Slave Haven Underground Railroad Museum for a better understanding of the city’s past and present significance.

The famous ‘March of the Peabody Ducks’ at the Peabody Hotel. Visit around 11 a.m. when the ducks make their way from their rooftop suite down the red carpet through the hotel lobby and into the Peabody Fountain where they spend their day splashing about. Join the onlookers that gather along the carpet to tap their toes to the beat of John Philip Sousa's, King Cotton March, as the ducks waddle past. At 5 p.m. the music plays again and the ducks hop out of the fountain and make their way back along the red carpet to their home.

Create and/or save a Memphis quote easily online by completing our USA&Worldwide search box to the left, proceed to book if you wish or call us for further information. The choice is yours! For multicentre itineraries i.e. involving 2 or more destinations, for example, Memphis & New Orleans please contact Sunway for a tailor made quote.

Memphis Special Offers

Prices are 'from' prices per person, based on 2 sharing and include: Return Flights & Taxes from Ireland, Accommodation & Board as specified above

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