Coronavirus (COVID-19) Update

Coronavirus (COVID-19)
Updated 31 August 2020

While the government travel advice remains as avoid non-essential travel and even though some destinations are included in the Green List of destinations, we are working with all our customers to help them with their holiday plans, so please be patient we will be in contact with you.

The safety and wellbeing of our customers will always remain our top priority.


The Green list – things to know

  • Destinations will be updated by the Government at any time
  • Countries can come off the green list if they do not meet the criteria set out by government
  • People returning from a Green List country, do not have to self-quarantine, however they are asked to restrict their movements
  • If you book a holiday to a green list destination and should it come off the green list while you are there or before you are due to travel – we will contact you and offer assistance
  • Please refer to the following link for an up to date list of countries included in the Green List

I am booked to travel to a destination included in the Green List, can I still go?

Government advice for countries included in the Green List is currently to avoid non essential travel, however you may still travel if wish to do so. We will be contacting all customers regardless of the destination they are travelling to and will discuss what options you have.

I am booked to travel to a destination that is not included in the Green List?

We will contact you and discuss your options as you would be travelling against government advice. Travel Insurance may not cover you, so it is essential that you check your travel insurance policy.

I am due to travel from September onwards

A lot of flights are operating albeit on a reduced frequency for September and beyond. If you are due to travel in September we will contact you and discuss all options with you. We will be contacting people in order of travel date, so bear with us we will get to you.
We are prioritising all rebooking’s based on travel date.

I am due to pay the balance of my holiday, but I’m concerned
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can but please bear in mind our focus is on September holidays at the moment.

You are welcome to contact our office during our normal office hours of 9.00am – 5.00pm Mon-Fri. You may also email info@sunway.ie and one of our team will get back to you.

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

I want to book a new holiday but I am concerned I will lose my money?

  • You can book your holiday in complete confidence with Sunway
  • We are an Irish Family owned and operated holiday company, taking Irish holidaymakers on holiday for more than 53 years
  • Sunway Travel is licensed and bonded with the commission for aviation (TA 0731 and TO 101) Do not take chances with unlicensed travel companies

I hope the above information has helped answer some of the queries you may have. Finally, I would just like to take this opportunity to thank you for all the kind words of support you’ve shared with me over the past few weeks. These are really tough times for Sunway and the Travel Industry of Ireland, but we look forward to planes flying soon so we can take you on holidays.

I remain convinced that, when we do return to the skies, we will be both stronger and better than before.

Let’s all look forward to travelling again soon!

Warm regards
Mary Denton
CEO

01 2311889

Call us Mon-Fri 9am to 5pm

New Orleans

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New Orleans

New Orleans, Louisiana known as the ‘Big Easy’ dates back to the 1700's. Bohemian, opulent, mysterious, historical and indulgent are all words that are used to described New Orleans. It is one of the world's most fascinating cities and home to a truly unique melting pot of culture, architecture, food and music as represented by more than 250 years of French, Spanish, African, Creole and American culture and influence. As you walk through the historic districts you will experience all of this and the hospitality the south is renowned for! 

Enjoy the abundance of world famous attractions, from the much loved French Quarter to bustling Bourbon Street, enjoy the historic unique districts, shopping, dining, riverboats, nightlife, museums, natural history and one of over 600 festivals that New Orleans and Louisiana have to offer throught the year.

Top tips:
New Orleans has festivals pretty much every month, with the most famous being Mardi Gras in February / March so plan in advance! With a choice of Cajun, Creole, Jazz and Blues it caters for all music tastes and much more besides. New Orleans loves to celebrate all occasions so enjoy St Patrick's Day, Bastille Day or Oktoberfest Louisiana style!

The Mississippi River is right on New Orleans door so a Riverboat Tour is a must. See the city and river onboard an old style paddleboat steamboat or take a historical plantation tour and giver yourself a chance to visit the magnificent homes from bygone days.

Food lovers will be in heaven here with all sorts of tasty cuisine on offer including traditional late night eats, open air dining, ethnic restaurants, Cajun, Creole, classic French cuisine, coffee shops and cafes.

Come down and experience New Orleans, one of America's most culturally and historically-rich destinations. Create and/or save a New Orleans quote easily online by completing our USA&Worldwide search box to the left, proceed to book if you wish or call us for further information. The choice is yours! For multicentre itineraries i.e. involving 2 or more destinations, for example, New Orleans & Memphis please contact Sunway for a tailor made quote.

 

Video provided by 3rd party and complete accuracy can not be guaranteed

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Prices are 'from' prices per person, based on 2 sharing and include: Return Flights & Taxes from Ireland, Accommodation & Board as specified above

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TRAVEL AWARE - STAYING SAFE AND HEALTHY ABROAD

The Department of Foreign Affairs has up-to-date advice for Irish citizens on staying safe and healthy abroad. For more security, local laws, health, passport and visa information see https://www.dfa.ie/travel/travel-advice/ and follow dfatravelwise