Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.

 

I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the dfa.ie for a list of destinations affected by this security status.

 

I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.

 

I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

 

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email Info@sunway.ie and one of our team will get back to you.

 

I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status


  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.

 

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

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Rove Dubai Marina Hotel Holidays with Sunway

Dubai Accommodation - Rove Dubai Marina Hotel - Sunway.ie Rove Dubai Marina Hotel, Dubai
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Rove Dubai Marina Hotel

* Dubai Rugby 7's & Kylie Concert Details Read below *

Located in the heart of one of Dubai’s most happening neighbourhoods, where Skyscrapers are poised alongside the winding canal and yachts, smart cafes offer al fresco dining line the waterside promenade of Dubai Marina Walk, Rove Dubai Marina is the perfect location for a Dubai stay. Explore everything Dubai has to offer: great beaches, stunning skylines, dining and entertainment options, all of within easy reach. City landmarks around Rove Dubai Marina include the iconic Palm Jumeirah, the Dubai Marina promenade and The Walk JBR.

Hotel benefits include free Wi-Fi anywhere anytime, and a fuss-free, relaxed ambience where you can be yourself and enjoy the social and cultural hubs that are designed for modern-day explorers like you. Dining options offer, The Daily Dubai Marina serving international options and signature drinks.

You will always find the same comfortably-sized Rover Rooms packed full of essentials across the Rove Hotel chain, generously sized air-conditioned rooms that are fuss-free, yet thoughtfully equipped with modern-day hotel essentials. 48” flat-screen interactive TV, Free WiFi, Mini-Fridge, Tea & Coffee making facilities, In-room phone, In-room safe, Hair Dryer and complimentary bottled water.

DUBAI RUGBY 7s

Dubai Sunshine, Rugby 7’s & Kylie Minogue concert .. from just €799pp – BOOK NOW ! Package Includes

Return Direct Flights, Including Checked Bags and Flight Taxes

Return airport shuttle transfers

3 Nights Hotel – Rove Marina Hotel B&B basis

General admission Season Tickets for Friday & Saturday to Rugby 7’s – Thursday is Free (Kylie Concert admission inlcluded)

Friday Night Kylie Minogue Concert on Pitch 2 from 2130hrs

Not Included:

Stadium Transfers (Free shuttles operate from fixed locations in Dubai but 1-way transfer can be arranged for €90 per standard private car for upto 3 pax)

Dubai Tourism Tax, payable locally at the hotel approx AD25/€5 per room per day

Upgrade to a reserved seating at the Rugby 7’s stadium for €65pp

Travel Insurance

Please ensure you have a passport with a minimum of 6 months validity in order to enter/exit Dubai/UAE

T&C’s

Prices based on 2 adults sharing, flight departing 4th December. Subject to change, prices correct at time of print.

Our Quote Reference: IV1057200

* Sunway are not liable for any amendments to match schedules, participating team withdrawals. Kylie Minogue Concert is admitted through your general access ticket, in the unlikely event of any concert cancellation, Sunway are not liable for any cancellations

*=local charge

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