LocationThis grand luxury landmark hotel is situated at the heart of Chicago and affords fantastic views out over Grant Park and Lake Michigan. The convenient location of this hotel at the southern end of the Magnificent Mile allows for quick and easy access to the city's many museums, theatres and world-class shopping venues.
Facilities1543 rooms are located on 25 storeys and can be reached by lift. Check-in and check-out are possible at any time at the reception desk. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
RoomsAir conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (for a fee) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sports/EntertainmentThe pool complex includes both indoor and outdoor pools, which are in part heated. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking, tennis and basketball are available. Water sports enthusiasts can enjoy windsurfing, sailing and catamaraning. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling, squash and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Additional amenities include an entertainment programme for children with a number of fun activities.
MealsDining facilities include a restaurant with air conditioning, a café, a bar and a pub. A delicious breakfast provides energy for the rest of the day. There are meals available for those with special dietary requirements: diet meals and children's meals. The hotel also offers special catering options.