Coronavirus (COVID-19) Update

Coronavirus (COVID-19)
Updated 31 August 2020

While the government travel advice remains as avoid non-essential travel and even though some destinations are included in the Green List of destinations, we are working with all our customers to help them with their holiday plans, so please be patient we will be in contact with you.

The safety and wellbeing of our customers will always remain our top priority.

The Green list – things to know

  • Destinations will be updated by the Government at any time
  • Countries can come off the green list if they do not meet the criteria set out by government
  • People returning from a Green List country, do not have to self-quarantine, however they are asked to restrict their movements
  • If you book a holiday to a green list destination and should it come off the green list while you are there or before you are due to travel – we will contact you and offer assistance
  • Please refer to the following link for an up to date list of countries included in the Green List

I am booked to travel to a destination included in the Green List, can I still go?

Government advice for countries included in the Green List is currently to avoid non essential travel, however you may still travel if wish to do so. We will be contacting all customers regardless of the destination they are travelling to and will discuss what options you have.

I am booked to travel to a destination that is not included in the Green List?

We will contact you and discuss your options as you would be travelling against government advice. Travel Insurance may not cover you, so it is essential that you check your travel insurance policy.

I am due to travel from September onwards

A lot of flights are operating albeit on a reduced frequency for September and beyond. If you are due to travel in September we will contact you and discuss all options with you. We will be contacting people in order of travel date, so bear with us we will get to you.
We are prioritising all rebooking’s based on travel date.

I am due to pay the balance of my holiday, but I’m concerned
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can but please bear in mind our focus is on September holidays at the moment.

You are welcome to contact our office during our normal office hours of 9.00am – 5.00pm Mon-Fri. You may also email and one of our team will get back to you.

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

I want to book a new holiday but I am concerned I will lose my money?

  • You can book your holiday in complete confidence with Sunway
  • We are an Irish Family owned and operated holiday company, taking Irish holidaymakers on holiday for more than 53 years
  • Sunway Travel is licensed and bonded with the commission for aviation (TA 0731 and TO 101) Do not take chances with unlicensed travel companies

I hope the above information has helped answer some of the queries you may have. Finally, I would just like to take this opportunity to thank you for all the kind words of support you’ve shared with me over the past few weeks. These are really tough times for Sunway and the Travel Industry of Ireland, but we look forward to planes flying soon so we can take you on holidays.

I remain convinced that, when we do return to the skies, we will be both stronger and better than before.

Let’s all look forward to travelling again soon!

Warm regards
Mary Denton

01 2311889

Call us Mon-Fri 9am to 5pm


Sunway offer holidays to Philadelphia, Philadelphia

Choose Sunway for your Philadelphia Holiday Book your Philadelphia Holiday with Sunway
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Philadelphia, the city where American democracy was born and independence declared. This great city of history and culture is the 5th largest city in the USA and the 2nd largest on the East Coast. A friendly, walkable and vibrant city full of culture, history, arts and music, coupled with fabulous food and entertainment.

Head to 'Independence National Historical Park', home to Independence Hall and one of Philadelphia's top attractions, 'The Liberty Bell' - one of the world's most famous symbols of freedom. Known as one of the premier dining destinations in the USA, Philadelphia offers a wide selection of high-quality and stylish restaurants and ethnic eateries but, if you're looking for something truly authentic, nothing says it better than a Philley Cheesesteak Sandwich. In the evening the streets of the city centre and Old City buzz with trendy nightspots, offering a range of venues to suit all tastes, take in a live jazz show or hit the clubs for the latest dance beats.

If shopping is your thing then you'll truly enjoy the experience here as it's TAX FREE on all clothing and shoes! Home to the largest retail shoping complex in the USA it's not surprising it is a shopper's paradise! Head to Rittenhouse Square or take the short drive outside to the King of Prussia Mall, Premium Outlets or Philadelphia Mills.

Top Tips:
Start your day with a leisurely walk along the Benjamin Franklin Parkway, finishing at the top of the Philadelphia Museum of Art steps, just like Rocky did in the movie!

Head to the most historic square mile in the US, a UNESCO World Heritage Site to vist Liberty Bell and much more. Best thing to do is start at the Independence Visitor Centre to pick up information on all of the attrractions in the area.

Walk over to see the stunning architecture of Philadelphia’s City Hall. Visit Chinatown or the Italian Market.

Explore the world famous Atlantic City Boardwalk, home to many casinos, amusements, beach bars, eateries, shops and seasonal events, concerts and parades, just over 1 hour away by train.

Philadelphia has something for everyone! Create and/or save a Philadelphia quote easily online by completing our USA&Worldwide search box to the left, proceed to book if you wish or call us for further information. The choice is yours! For multicentre itineraries i.e. involving 2 or more destinations for example Philadelphia & Las Vegas, please contact Sunway for a tailor made quote.


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The Department of Foreign Affairs has up-to-date advice for Irish citizens on staying safe and healthy abroad. For more security, local laws, health, passport and visa information see and follow dfatravelwise