Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.

 

I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the dfa.ie for a list of destinations affected by this security status.

 

I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.

 

I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

 

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email Info@sunway.ie and one of our team will get back to you.

 

I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status


  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.

 

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

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Holyland Tour Holidays with Sunway

Tel Aviv Accommodation - Holyland Tour - Sunway.ie Holyland Tour, Tel Aviv
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Holyland Tour

Day 1 - Sunday, Arrival to Tel Aviv
Upon arrival to Tel Aviv Airport you will be met by our representative who will be holding a sign with your name on, immediately after passport control. Our representative will guide you to pick up your luggage, after which you will be escorted via Customs to meet your driver who will transfer you to your hotel. Evening at leisure in Tel Aviv.
Overnight: Tel Aviv

Day 2 - Monday, Tel Aviv / Beer Sheba / Masada & Dead Sea
Meet you tour guide in the morning and set off from Tel Aviv, driving south, passing by the cities of Ashdod and Ashkelon to Beersheba, for a short visit of the capital of the Negev Desert.Continue via Arad to Masada, Israel’s foremost archaeological park.Ascend via cable-car for a thorough visit that gives insight to the rituals, politics and culture of the people who inhabited this desert fortress, which was the last stronghold of the Jewish Zealots in their war against the Romans. Visit the excavations, Herod’s palaces, the synagogue, bathhouse and cisterns, and enjoy the breath-taking view of the Roman camps and the Dead Sea.Descend to the lowest place on earth - the Dead Sea, to experience the mineral-rich black mud and to float in its salty waters. Passing by the oasis of Ein Gedi, proceed through the Judean Desert to Jerusalem.
Overnight: Jerusalem

Day 3 - Tuesday, Jerusalem
Start the day at the Israel Museum’s Shrine of the Book with the famous Dead Sea scrolls, then a visit to the beautifully renovated model of the Herodian city of Jerusalem, dating back to the time of the Second Temple. Enjoy Ein Karem; a picturesque village in the south western outskirts of Jerusalem. This small village has great significance in Christian traditions, since this is where according to tradition John the Baptist was born. Visit Yad Vashem the official memorial to the Jewish victims of the Holocaust, established in 1953, located at the foot of Mt. Hertzl. Visit Bethlehem – the birthplace of Jesus at the Church of the Nativity and Manger Square.
Overnight: Jerusalem

Day 4 - Wednesday, Jerusalem
Enter the Old City of Jerusalem where you will see the Western Wall and the actual site of the Second Temple, the Temple Mount. Walk the Way of the Cross, the Via Dolorosa, to Calvary and the Church of the Holy Sepulchre, housing both the traditional site of Crucifixion and the Tomb of the Resurrection.To the southwest, just outside the Old City, is Mount Zion, with the traditional tomb of King David and the Room of the Last Supper. Enjoy the spectacular panoramic view of Jerusalem - the holy city for each of the world’s three great religions – Christianity, Judaism and Islam, from atop the Mount of Olives. Visit the Garden of Gethsemane where Judas betrayed Jesus. In the heart of a neighbourhood in downtown Jerusalem, visit Mahane Yehuda to experience the flavours, aromas, colours and the traders' interaction with the crowds, at the largest open market in Israel.
Overnight: Jerusalem

Day 5 - Thursday, Beit Shean / Nazareth / Safed
Leave Jerusalem and drive north passing by Jericho, the oldest city in the world.Travel through the Jordan Valley and the new settlements to Beit Shean, and visit the excavations of this beautifully preserved Roman City. On to Nazareth to visit the Church of the Annunciation and Christian holy sites. Proceed to Safed, city of the Kabbalah and centre of Jewish mysticism, to visit the beautiful streets of the artists' colony.
Overnight: Kibbutz Hotel

Day 6 - Friday, Golan Heights / Sea of Galilee
Drive up to the Golan Heights passing by Banias, source of the Jordan River, former Syrian fortifications and the Druze villages. Enjoy an Israeli wine country experience, with vineyards surrounded by breath-taking views. Become acquainted with the collection of fine and rare wines enjoying a tour, wine tasting and understanding of the wine production process. Descend to the shore of the Sea of Galilee and proceed to Capernaum, to visit the ruins of the ancient synagogue, the Mount of Beatitudes, traditional site of the ‘Sermon on the Mount’ and Tabgha, the traditional site of the ‘miracle of the loaves and the fish'. Onwards to Tiberias, the old centre of Jewish learning.
Optional sailing on a boat across the Sea of Galilee to experience the tranquility and scenery little changed during the past 2000 years (subject to conditions and fee).
Overnight: Kibbutz Hotel

Day 7 - Saturday, Acre / Haifa / Caesarea / Tel Aviv
After breakfast drive through the hills of the Galilee, westwards to Acre (Akko) for a visit of the old, famous Crusader stronghold and medieval fortifications. Continue to Haifa, ascending Mount Carmel for a panoramic view of the city, including the Baha'i Shrine, Persian Garden, and Haifa bay.
Proceed along the Mediterranean coast to Caesarea to visit the Roman Theatre and the Crusader fortress at what is known as the “masterpiece of Herod the Great”. End the day with a short city tour of Tel Aviv and the ancient port of Jaffa.
Overnight: Tel Aviv

Day 8 - Sunday, Departure
Transfer to the airport for departure, or extension tour to Jordan and/or Egypt.

Rates include:


  • 7 night’s hotel accommodation on bed and breakfast basis
  • Assistance at the airport upon arrival
  • Transfers from/to airport on arrival and departure
  • Sightseeing in a modern air conditioned motor-coach
  • Service of a Government licensed guide on all touring days
  • Entrance fees to places of interest while touring

Not included:


  • Porterage at airport
  • Tipping for guide, driver and hotel staff
  • Beverages with meals
  • Travel Insurance

Terms:


  • The sequence of the tour, hotels used, and sites visited may be amended due to circumstances
  • Valuable belongings should never be left in the vehicle when unattended
  • Luggage: one suitcase and one handbag per person

*=local charge

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