Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.

 

I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the dfa.ie for a list of destinations affected by this security status.

 

I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.

 

I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

 

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email Info@sunway.ie and one of our team will get back to you.

 

I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status


  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.

 

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

"149 people online now, booking trips with Sunway"
01 2311888
"149 people online now, booking trips with Sunway"
01 2311888
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"149 people online now, booking trips with Sunway"

Choose Sunway for your Palma Nova Holiday Book your Palma Nova Holiday with Sunway
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Palma Nova

Palma Nova is a bustling and lively holiday resort located at the western end of the magnificent Bay of Palma. Away from the beach, this part of Mallorca is also home to many of the major tourist attractions on the island. Traditionally it attracts the young and lively crowd however, Palma Nova does offer a wide variety of activities suitable for holidaymakers of all ages to enjoy.

Palma Nova was one of the first purpose built resorts on the island. The original fishing harbour is still there but nowadays it is home to luxurious yachts more so than traditional fishing boats. The jewels in Palma Nova’s crown are definitely its beaches. 3 beautiful bays; Playa de Palmanova, Playa San Matias and Playa Es Carregador. The 3 long stretches of fine golden sand are all easily accessible from a pedestrian walkway. They are family friendly and offer a wide range of water sports. Off the main walkway you will find plenty of bars, cafes and restaurants and snack bars. Many of the well known fast food brands have outlets here too. You will still find traditional Spanish restaurants in the resort though as well as other international cuisines including Chinese, Italian, Indian and Mexican amongst others.

The Western Water Park in nearby Magaluf is sure to be a hit with the kids. They offer a huge variety of water slides and rides and is a great family day out. The ‘Pirates Show’ is also extremely popular with families. Sit back, have something to eat and drink and be wowed by the spectacular acrobatics and dancing! Or perhaps a visit to the Katmandu theme Park. Magaluf is just a stone’s throw from Palma Nova so all of these attractions can be easily reached. A variety of boat trips and excursions around the island provide further entertainment. Come nightfall there are plenty of bars and discos to choose from. Please note images shown include general images of Majorca.

Palma Nova Transfer

Transfer time from Palma Airport is approximately 45 minutes.

Properties in Palma Nova, Majorca, Balearic Islands

Resorts in Majorca, Balearic Islands

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