Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.


I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the for a list of destinations affected by this security status.


I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.


I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.


I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email and one of our team will get back to you.


I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status

  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.


I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

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Book your Florida  Villas Holiday with Sunway

Florida Villas

Why stay in crowded hotels when you can enjoy a spacious private home? Rent your own home, condo or villa and get more rooms, more choices and more amenities! Private homes offer the luxury of having your own private pool or games room within your own private garden. These extras give even large families the comforts of home in the Sunshine State of Florida.

Sunway offers two choices of holiday home stays. You can opt to stay in dedicated resort whereby on-site facilities include restaurants, bars, a golf course and spa facilities. Sunway offers the Regal Palms Resort and Reunion Resort for clients who wish to choose this option. We also offer 3 to 5 bedroom private pool homes in the Kissimee area, which is about 15-25 minutes from Walt Disney World© and other great attractions. Homes come with a fully equipped kitchen and include TV's, dishwasher/dryer, towels and linen.

Tips to keep in mind when booking a private holiday home:
• Car hire is required to ensure easy accessibility to Orlando's theme parks and attractions.
• As homes are situated in residential areas, it is likely that you will not have amenities like bars and restaurants within walking distance of your home.
• You must collect your key from the management company, with the exception of the Regal Palms, Bahama Bay Resort and Reunion Resort. Details regarding where you pick up your keys, registration forms and driving directions to your home will also be provided. Please bear in mind that it will be dark by the time you have exited the airport, collected your car and proceeded to your home.
• Pool heat charge- Please note there is an additional charge for pool heating. Please ask our Sunway agents for more details. Pool heating should be requested at least 7 days prior to travel.
• Security deposit- This is required upon registration and can range from 250 to 500 depending on your home.This is fully refundable once your home is vacated as found.

Create and/or save a Florida Villas quote easily online by completing our USA&Worldwide search box to the left, proceed to book if you wish or call us for further information. The choice is yours! For multicentre itineraries i.e. involving 2 or more destinations please contact Sunway for a tailor made quote.

Properties in Florida Villas

Resorts in Orlando

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