Coronavirus (COVID-19) Update

Coronavirus (COVID-19)
Updated 03 July 2020

While the government travel advice remains as avoid non-essential travel and constantly evolving quarantine restrictions, we are working with all our customers to help them rebook their holidays where possible.

The safety and wellbeing of our customers is our top priority.


I am due to travel from July onwards

A lot of flights are operating albeit on a reduced frequency for July and beyond. If you are due to travel in July we will contact you and discuss all options with you. We will be contacting people in order of travel date, so bear with us we will get to you.

We are prioritising all rebooking’s based on travel date.

I am due to pay the balance of my holiday, but I’m concerned
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can but please bear in mind our focus is on July holidays at the moment.

You are welcome to contact our office during our normal office hours of 9.00am – 5.00pm Mon-Fri. You may also email info@sunway.ie and one of our team will get back to you.

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

I want to book a new holiday but I am concerned I will lose my money?

  • You can book your holiday in complete confidence with Sunway
  • We are an Irish Family owned and operated holiday company, taking Irish holidaymakers on holiday for more than 53 years
  • Sunway Travel is licensed and bonded with the commission for aviation (TA 0731 and TO 101) Do not take chances with unlicensed travel companies

I hope the above information has helped answer some of the queries you may have. Finally, I would just like to take this opportunity to thank you for all the kind words of support you’ve shared with me over the past few weeks. These are really tough times for Sunway and the Travel Industry of Ireland, but we look forward to planes flying soon so we can take you on holidays.

I remain convinced that, when we do return to the skies, we will be both stronger and better than before.

Let’s all look forward to travelling again soon!

Warm regards
Mary Denton
CEO

Terralta Apartments

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Terralta Apartments

The Terralta aparthotel is an ideal place to stay if you want spacious accommodation close to the centre of Benidorm but in a quiet spot where you can relax. The Terralta is a poplar 3 star property offering you the freedom of dining in or out depending on your mood. It is conveniently located for supermarkets, restaurants and other amenities & offers easy access to the beach. It’s an ideal family choice due to it’s location and family friendly atmosphere.

Location



● 1km from beach
● 3.5km from bars, shops and restaurants of Levante side
● 1.5km to the Old Town

Accommodation



● One Bedroom Apartments: consist of 2 twin beds

● All Room Facilities include: Air-conditioning and heating. Bathroom with bath or shower, Balcony/Terrace, TV, Phone, Safe*, Wi-Fi *. All apartments feature separate living rooms & and fully equipped kitchens.

Facilities



● 1 Outdoor Pool
● Indoor Pool
● Games room with pool table
● Gym*
● Entertainment
● Mini Market
● Bike rental
● Sun terrace with loungers
● Pool Bar, Snack Bar
● Restaurant
● TV room
● Luggage storage
● Access for guests with reduced mobility
● Solarium (only in winter)
● Bike work shop

Children's Facilities



● Kids Club
● Children’s play area

Facts



● Board Basis: Room Only, other meal plans available at a supplement
● Cleaning service: Every 3 days, Towel Change: Twice weekly
● No of rooms: 160, No of Floors: 3, No of Lifts: 5
● Official Rating: 3*
● Child age: 12 years and under

Notes



● *=local cost
● Tourist taxes payable locally
● Property is at the top of a short steep hill

 

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