Coronavirus (COVID-19) Update

Coronavirus (COVID-19)
Updated 27 July 2020

While the government travel advice remains as avoid non-essential travel and even though some destinations are included in the Green List of destinations, we are working with all our customers to help them with their holiday plans, so please be patient we will be in contact with you.

The safety and wellbeing of our customers will always remain our top priority.


The Green list – things to know

  • Destinations will be updated by the Government every 2 weeks.
  • Countries can come off the green list if they do not meet the criteria set out by government
  • People returning from a Green List country, do not have to self-quarantine, however they are asked to restrict their movements
  • If you book a holiday to a green list destination and should it come off the green list while you are there or before you are due to travel – we will contact you and offer assistance

I am booked to travel to a destination included in the Green List, can I still go?

Government advice is currently to avoid non essential travel, however you may still travel if wish to do so. We will be contacting all customers regardless of the destination they are travelling to and will discuss what options you have.

I am booked to travel to a destination that is not included in the Green List?

We will contact you and discuss your options as you would be travelling against government advice. Travel Insurance may not cover you, so it is essential that you check your travel insurance policy.

I am due to travel from August onwards

A lot of flights are operating albeit on a reduced frequency for August and beyond. If you are due to travel in August we will contact you and discuss all options with you. We will be contacting people in order of travel date, so bear with us we will get to you.
We are prioritising all rebooking’s based on travel date.

I am due to pay the balance of my holiday, but I’m concerned
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can but please bear in mind our focus is on July holidays at the moment.

You are welcome to contact our office during our normal office hours of 9.00am – 5.00pm Mon-Fri. You may also email info@sunway.ie and one of our team will get back to you.

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

I want to book a new holiday but I am concerned I will lose my money?

  • You can book your holiday in complete confidence with Sunway
  • We are an Irish Family owned and operated holiday company, taking Irish holidaymakers on holiday for more than 53 years
  • Sunway Travel is licensed and bonded with the commission for aviation (TA 0731 and TO 101) Do not take chances with unlicensed travel companies

I hope the above information has helped answer some of the queries you may have. Finally, I would just like to take this opportunity to thank you for all the kind words of support you’ve shared with me over the past few weeks. These are really tough times for Sunway and the Travel Industry of Ireland, but we look forward to planes flying soon so we can take you on holidays.

I remain convinced that, when we do return to the skies, we will be both stronger and better than before.

Let’s all look forward to travelling again soon!

Warm regards
Mary Denton
CEO

Agadir

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Agadir

Boasting an impressive 300 days of sun per year, there is a reason why Agadir is Morocco’s premier holiday resort. Agadir delivers on sun, sea and sand, with a splash of Moroccan culture thrown in for good measure. If you are looking for peaceful, undeniably beautiful beaches, an exotic and surprising culture and delicious food, all just a short flight away, Agadir is the place for you. Agadir lies at the Atlantic side of the Souss Valley, a landscape peppered with palms, orange groves and argan trees, in the foothills of the Anti-Atlas mountains. The city is compact and easily navigated on foot. The long, golden nine-kilometre, Blue Flag beach in the heart of the city. It’s a sheltered beach with lots of little cafes along the palm-shaded promenade to the large marina. Kids will love to travel this on a little tourist train on this route too. Walkers will enjoy the views along the newly constructed coastal road from the marina to the seashore. Agadir beach is brimming with water sports like jet-skiing and parascending, plus sand-based activities including quad bikes and dune buggies. As it’s such a huge beach, certain areas are dedicated to water sports, allowing for quieter, relaxed sunbathing. Beach conditions are ideal for surfers between September and April. Agadir Bay is a member of the Most Beautiful Bays in the World Club, its shape naturally protects swimmers from the strong ocean currents. In town, there’s a miniature zoo called the Valley of the Birds, or you can climb up to the Kasbah (old citadel), on a hill to the north, for great views over the city. The Amazigh Heritage Museum is a historical treasure chest filled with precious jewels dating back to the 18th and 19th centuries that are significant to the Berber heritage. You cannot visit Agadir without shopping at the bustling Souk El Had market and the New Medina. Vibrantly decorated with genuine Moroccan merchandise from clothing to spices, shopping in the El Had market is an experience that requires all five senses. Adorned with a jewellery souk and café, the New Medina sparkles with unique jewellery made by talented Moroccan craftsman. Berber women in the region have been using argan oil for centuries. A tour of a cooperative to see how the oil is made is also possible. Things to see & do in Agadir: Year round sunshine Family Friendly resort & accommodation Lovely beach & Marina area Duty Free 5 golf courses Souk el Had Crocopark over 300 crocodiles Hamman/massages Excursions to Marrakech, Essaouira and Tafraoute Wide range of wonderful restaurants Surfing in Taghazout only 25km from Agadir Agadir's GolfAgadir takes pride in its four exquisite, 18-hole golf courses, and one 9-hole course. Here's a basic overview of Agadir's green golfing oasis: The Golf du Soleil has a green fee for 36 hole golfing from €65.00, and that includes a bus ride from a range of hotels. The Golf Les Dunes has green fees for 27 holes of €70.00. A (return) taxi ride to this course will cost approximately €20.00. The Golf De L’Ocean with green fees from €70.00 for 27 holes and a courtesy bus service from some hotel receptions. Royal Golf Course is a smaller court with 9 holes. It's fees for 9 holes start at €20.00. Tazegzout Bay Golf Course with green fees from €60.00 for 18 holes with a shuttle bus from Agadir approximately 35 minutes away or a (return) taxi will cost from €35.00. Also, count that caddy hire is not compulsory in all golf courses. Buggy & club renting are also available.

 

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TRAVEL AWARE - STAYING SAFE AND HEALTHY ABROAD

The Department of Foreign Affairs has up-to-date advice for Irish citizens on staying safe and healthy abroad. For more security, local laws, health, passport and visa information see https://www.dfa.ie/travel/travel-advice/ and follow dfatravelwise