Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.

 

I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the dfa.ie for a list of destinations affected by this security status.

 

I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.

 

I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

 

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email Info@sunway.ie and one of our team will get back to you.

 

I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status


  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.

 

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

"461 people online now, booking trips with Sunway"
Universal's Cabana Bay Beach Resort Holidays with Sunway

Universal Orlando Resort™ Accommodation - Universal's Cabana Bay Beach Resort - Sunway.ie Universal's Cabana Bay Beach Resort, Universal Orlando Resort™
1 2 3 4 5 6 7 8 9

Universal's Cabana Bay Beach Resort

Enjoy vibrant, retro style with rooms and suites brilliantly designed for family-sized fun. Relax and play, surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950's and 60's. Savour your choice of scrumptious selections in the incredible food court. Every day comes with fun for all ages with two massive pools, a winding lazy river, a bowling alley and more.

Guests of this on-site hotel receive exclusive benefits including:

  • Early Park Admission† to The Wizarding World of Harry Potter™ and Universal's Volcano Bay™ one hour before the parks open (requires theme park admission).
  • Complimentary transportation from your hotel to Universal Orlando’s theme parks and Universal CityWalk™.

Accommodation

Take a break from the excitement of the theme parks in these comfortable rooms with a fun retro theme. Standard rooms feature two queen-size beds, a flat screen TV, and a mini fridge. Family suites that sleep up to six and two-bedroom suites that sleep up to 8 are also available and include a kitchenette.

Facilities

  • A food-court plus restaurants and lounges
  • 2 Pools; the Cabana Courtyard pool with waterslide, and the Lazy River Courtyard pool with sand beach
  • A Lazy River
  • 10-lane Galaxy Bowl bowling alley (fees apply)
  • Complimentary WiFi in guest rooms and public areas
  • Games room (Fees apply)
  • Complimentary access to the fitness centre
  • Universal Studios Store™
  • Universal Orlando™ Attraction Ticket Centre
  • Self-parking (fees apply)
  • Car rental service


HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)

†Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply.

Cabana Bay Beach Resort TM & © 2018 UCF Hotel Venture II. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.

 

*=local charge

Properties in Universal Orlando Resort™

Resorts in Orlando

Customer reviews

×

(01) 2311888

Our Sales Experts are here to help you

Top
View Desktop website