Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.

 

I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the dfa.ie for a list of destinations affected by this security status.

 

I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.

 

I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

 

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email Info@sunway.ie and one of our team will get back to you.

 

I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status


  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.

 

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

"472 people online now, booking trips with Sunway"
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Lake Garda Holidays

Lake Garda is located in the north-east of Italy and is the largest of Italy’s northern lakes. Widely regarded as one of Europe's most breath taking sights Lake Garda has all the ingredients for a perfect holiday; a fine climate, mouth-watering cuisine, stunning luscious scenery, ancient Roman ruins, quaint towns and pretty villages dotted along the shores. Lake Garda stretches between the Alps and the Dolomites, embracing a diverse scenery and sheltered in a natural sun trap.

Most of the lakeside towns are very popular as holiday resorts, all differing in character and well connected by ferry services. Sunway offer a wide selection of resorts including Peschiera, Sirmione, Gardone Riviera, Riva Del Garda, San Felice Cel Benaco and Toscalano Maderno. The lake is long and slender with the southern lakeshore low with rolling land whilst the northern lakeshore is dramatically different with its fjord like inlets and surrounding mountains and cliffs. There are various ways to get around the lake with the most appealing option probably being to take one of the many ferry services. You can pick up a timetable at any of the information / ticket kiosks at the various jetties. Buses, hydrofoils and car hire make up the other options.

Things to do in Lake Garda

 

  • Take a boat trip and marvel at the scenery around the lake
  • Have fun at Gardaland and Canevaworld
  • Take the cable ride from Malcesine up to the top of Monte Baldo
  • Visit the natural thermal springs of Sirmione
  • Listen to the worlds greatest opera singers at the Verona Opera
  • Enjoy the excellent water sports

A holiday to Lake Garda offers plenty of things to do giving the chance to be as active or as restful as you like. The resorts of Peschiera and Sirmione are particularly popular with families with each resort offering easy access to the very popular theme parks of Gardaland and Canevaworld with Canevaworld home to Movieland Park, Caneva Aquapark amongst other attractions! Lake Garda is also home to 2 animal parks, Parco Natura Viva and Parco Giardino Sigurta. The scenery and atmopshere of Lake Garda is both charming and romantic making the lake a popular holiday retreat for couples too.Take a hillside walk breathing in the aromatic rosemary bushes and fragrant olive and lemon groves along the way, or perhaps a bicycle trail through the Alpine mountains. Or simply relax and soak up the sun on one of the little pebbly beaches.  Water based activities abound here of course with a host of fun things to do including sailing, kayaking, rowing, kitesurfing and surfing.

 

City tax of €1.00 per person per night is paid directly to the hotel on arrival.

Properties in Lake Garda

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