Coronavirus (COVID-19) Update

Coronavirus (COVID-19)
Updated 03 July 2020

While the government travel advice remains as avoid non-essential travel and constantly evolving quarantine restrictions, we are working with all our customers to help them rebook their holidays where possible.

The safety and wellbeing of our customers is our top priority.


I am due to travel from July onwards

A lot of flights are operating albeit on a reduced frequency for July and beyond. If you are due to travel in July we will contact you and discuss all options with you. We will be contacting people in order of travel date, so bear with us we will get to you.

We are prioritising all rebooking’s based on travel date.

I am due to pay the balance of my holiday, but I’m concerned
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can but please bear in mind our focus is on July holidays at the moment.

You are welcome to contact our office during our normal office hours of 9.00am – 5.00pm Mon-Fri. You may also email info@sunway.ie and one of our team will get back to you.

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

I want to book a new holiday but I am concerned I will lose my money?

  • You can book your holiday in complete confidence with Sunway
  • We are an Irish Family owned and operated holiday company, taking Irish holidaymakers on holiday for more than 53 years
  • Sunway Travel is licensed and bonded with the commission for aviation (TA 0731 and TO 101) Do not take chances with unlicensed travel companies

I hope the above information has helped answer some of the queries you may have. Finally, I would just like to take this opportunity to thank you for all the kind words of support you’ve shared with me over the past few weeks. These are really tough times for Sunway and the Travel Industry of Ireland, but we look forward to planes flying soon so we can take you on holidays.

I remain convinced that, when we do return to the skies, we will be both stronger and better than before.

Let’s all look forward to travelling again soon!

Warm regards
Mary Denton
CEO

Prainha Village

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Prainha Village

Prainha Village is a fantastic resort with something to suit everyone. Traditional rustic and comfortable accommodation located in an idyllic setting over looking the Atlantic Ocean with direct access to the beach and surrounded by lush groomed gardens. The wide range of facilities on offer and great customer service make this property one of the most popular in the Irish market.

Location



● 170m from the Praia dos Tres Irmaos beach with access
● 1km to the closest restaurant/bar outside the village
● 2 km from Alvor and Praia de Rocha where you will find a host of bars or restaurants
● 2km to the Algarve's best golf courses
● 76km from Faro Airport

Accommodation



● 1-Bedroom Apartments: Without air conditioning
● 2-Bedroom Apartment: Without air conditioning
● 2-Bedroom Townhouse: with Air conditioning
● 2-Bedroom Villas: without Air conditioning
● 3 bedroom villas: with air conditioning on two floors with private pool
● All room facilities include: Rustic decoration except 2 bedroom townhouse or 3 bed villas, living room with sofa bed, TV Kitchen with cooker with oven, toaster, microwave,fridge, washing machine, dishwasher (not in one bedroom apartment) and balcony or terrace. Bathrooms have bath with shower head and or shower.

Facilities



● 3 outdoor pools
● 2 Tennis courts*, Padle* & basketball courts
● 4 restaurants
● Bike hire*
● Mini
● Market
● Clients have use of the facilities at the Prainha Clube
● Free parking
● 24h reception
● WiFi at reception

Children's Facilities



● 2 outdoor children's pools
● Playground
● Clients have the use of the Facilities at the Prainha Clube
● Football pitch
● Bike Hire*
● Cot* on request

Facts



● Board Basis: Self Catering
● meals at the Prainha Clube with supplements
● Cleaning: 6 days per week (except Sundays or bank holidays), Towel change: twice weekly, Linen change: weekly
● No of apts: 380, No of floors: 3, No of lifts: 1 for beach access
● Official Rating: 3*
● Child age: under 14 years on self catering
● *=Local cost

 

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TRAVEL AWARE - STAYING SAFE AND HEALTHY ABROAD

The Department of Foreign Affairs has up-to-date advice for Irish citizens on staying safe and healthy abroad. For more security, local laws, health, passport and visa information see https://www.dfa.ie/travel/travel-advice/ and follow dfatravelwise