Coronavirus (COVID-19) Update

Coronavirus (COVID-19)
Updated 03 July 2020

While the government travel advice remains as avoid non-essential travel and constantly evolving quarantine restrictions, we are working with all our customers to help them rebook their holidays where possible.

The safety and wellbeing of our customers is our top priority.


I am due to travel from July onwards

A lot of flights are operating albeit on a reduced frequency for July and beyond. If you are due to travel in July we will contact you and discuss all options with you. We will be contacting people in order of travel date, so bear with us we will get to you.

We are prioritising all rebooking’s based on travel date.

I am due to pay the balance of my holiday, but I’m concerned
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.

I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can but please bear in mind our focus is on July holidays at the moment.

You are welcome to contact our office during our normal office hours of 9.00am – 5.00pm Mon-Fri. You may also email info@sunway.ie and one of our team will get back to you.

I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

I want to book a new holiday but I am concerned I will lose my money?

  • You can book your holiday in complete confidence with Sunway
  • We are an Irish Family owned and operated holiday company, taking Irish holidaymakers on holiday for more than 53 years
  • Sunway Travel is licensed and bonded with the commission for aviation (TA 0731 and TO 101) Do not take chances with unlicensed travel companies

I hope the above information has helped answer some of the queries you may have. Finally, I would just like to take this opportunity to thank you for all the kind words of support you’ve shared with me over the past few weeks. These are really tough times for Sunway and the Travel Industry of Ireland, but we look forward to planes flying soon so we can take you on holidays.

I remain convinced that, when we do return to the skies, we will be both stronger and better than before.

Let’s all look forward to travelling again soon!

Warm regards
Mary Denton
CEO

Las Palmas

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Las Palmas

Las Palmas is a capital of Gran Canaria, one of Spain's Canary Islands off north western Africa. A major cruise-ship port, the city is known for duty-free shopping and for its sandy beaches. At Playa de Las Canteras, a coral barrier lines the beach and shelters swimmers. The annual Las Palmas de Gran Canaria carnival on January 26th to 18th February 2018 brings together flamboyantly costumed performers, music and dancing. Las Palmas de Gran Canaria is Spain's 9th-largest city with lots of squares and piazzas. Most of them are filled with busy bars and atmospheric restaurants for you to enjoy. A fine example is Plaza Cairasco, which houses one of the city's most fascinating establishments, the Hotel Madrid.

Another area worth checking out is La Iselta, which is one of the most historic areas in the city. Here you'll be able to meet the descendants of those who stood up to the naval attack of the fearsome pirate, Sir Francis Drake. This admiral, who is a hero in England was considered more of a villain in Spanish waters. Playa de las Canteras is the biggest beach at Las Palmas with safe clean water and lifeguards. You can enjoy swimming or exercising. The Paseo de Las Canteras promenade which is situated along this premier beach and best enjoyed with an ice cream purchased from one of the many parlours.The residents of Las Palmas de Gran Canaria enjoy the second-best climate in the world. Understandably, they like to take advantage of this and one of the most popular ways of doing so is to cycle, skate or simply walk along the Avenida Marítima. The Avenida Marítima connects the pretty fishing village of San Cristóbal, arguably the best place to eat in Las Palmas de Gran Canaria (especially if you're a fish and seafood enthusiast), with Playa de Alcaravaneras. Locals also enjoy taking a paseo (stroll) through Triana – the city’s main pedestrianised shopping area. So there is lots to do and see including a hop on hop off bus tour or fascinating walking tour of this great city.

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TRAVEL AWARE - STAYING SAFE AND HEALTHY ABROAD

The Department of Foreign Affairs has up-to-date advice for Irish citizens on staying safe and healthy abroad. For more security, local laws, health, passport and visa information see https://www.dfa.ie/travel/travel-advice/ and follow dfatravelwise