Location

Ideal for beach holidaymakers and families, this hotel lies in Puerto del Carmen, right by the beach. There are a number of shops nearby, and access to public transport is about 100 m away.

Facilities

The hotel was modernised in 2024. 6 junior suites and 236 double rooms are located on 4 storeys and can be reached by 2 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A safe and a currency exchange service are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Children can enjoy the playground. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Other services include a babysitting service (on request and for a fee), a car hire service, medical assistance, an alarm call service, a laundry service, a page service and a hotel doctor. A flip chart and pens are available for guests' business needs.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. In most units, guests can enjoy a partial sea view from a balcony or terrace. Most units have a sea view. Guests are sure to get a good night's sleep in the sofa bed. Extra beds or children's beds can be provided upon request. There is also a safe and, for a fee, a minibar. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a flatscreen television with satellite/cable channels and WiFi (no extra charge) are provided as well. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. 4 wheelchair-friendly rooms can be booked. The hotel has 242 non-smoking rooms.

Sports/Entertainment

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. A wide range of sports and activities are offered at the hotel, such as bocce. For a fee, guests can also enjoy cycling/mountain biking, tennis, golf and horse riding. Water sports offered include water aerobics, and diving is available for a fee. A wide range of indoor sporting activities are also offered, for example a gym, table tennis and darts or, for a fee, billiards and table football. After a long day, guests can recharge in the wellness area, which offers a steam bath or, for a fee, a sauna and massage treatments. Third-party operators offer a sauna and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme (no extra charge).

Meals

Dining facilities include a dining room, a breakfast room, a bar and a lobby bar. Catering is provided by an air-conditioned, non-smoking buffet restaurant. Catering options include bed and breakfast, half board and all-inclusive. Gluten-free meals and lactose-free food can be prepared on request. The hotel offers a selection of alcoholic and non-alcoholic beverages.

*=local charge