Coronavirus (COVID-19) Update

Coronavirus (COVID-19) Update

Has Sunway been affected by the Coronavirus?
For more than 53 years, Sunway has been offering holidays to Irish Customers, and while the world might feel uncertain right now, you can still book in complete confidence with us.

We have a lot of experience in dealing with situations similar to this, however COVID-19 is unique and changing by the day. We will always follow the latest advice issued by the Department of Foreign Affairs, the World Health Organization and our local partners. Our clients safety and wellbeing is of the utmost importance to us but please rest assured our staff are working very hard to contact all passengers who are travelling in the next few days to assist them with their bookings.


I am due to travel in March / April
A huge amount of flights are not operating for March and April to a lot of destinations, but please do not worry.

We will be in contact with all passengers due to travel and we will discuss the options available to you.

We will be offering clients the choice of either changing their departure date or we will offer you a credit for the full value of your holiday. We will only offer refunds for destinations where the guidance from the Department of Foreign Affairs is DO NOT TRAVEL. Please visit the for a list of destinations affected by this security status.


I am due to travel from May onwards
Airlines are still operating some schedules for May, however some airlines are are allowing date changes, and you pay the difference in fares and taxes if applicable, but you do not pay any change fees.

Any destinations that are not operating that affects your holiday, we will be in touch with you.

People travelling June / July / August / Sept / October, all holidays are operating as normal.

We are prioritising all rebooking’s based on travel date.


I am due to pay the balance of my holiday, but I’m concerned.
We will do our very best to work with you in this regard. On some selected destinations we may be able to delay the balance due date. Please contact our sales team regarding your booking.


I want to change my holiday, what do I do?
Depending on when and where you are travelling to, we will assist you where we can.
You are welcome to contact our office during our normal office hours of 9.30am – 5.30pm Mon-Fri, or on Saturday from 10am – 5pm. You may also email and one of our team will get back to you.


I want to book a new holiday but I am concerned I will lose my money?
When you buy a package holiday with Sunway Holidays and should the Department of Foreign Affairs issue advice saying Do Not Travel, then we will (a) try and change your holiday to a different destination or (b) offer a full refund.

We must always take our advice from the Department of Foreign Affairs and The World Health Organisation. We would highly recommend that you to check these websites on a regular basis. The DFA categorises travel advice in order of the following security status

  • Normal precautions
  • High degree of caution
  • Avoid non-essential travel
  • Do Not Travel - If the destination you are travelling to is at this security level, then you are entitled to a refund of monies paid.


I’m still worried, can I cancel my booking?
If your flight is still operating and you choose to cancel your holiday, then this would be subject to our cancellation policy as per our booking conditions.

Our staff are working around the clock, making sure we are always aware of any issues. It means that if we have to, we’ll act quickly and take necessary action for our customers without delay.

Warm regards
The Sunway Team

"169 people online now, booking trips with Sunway"
01 2311888
"169 people online now, booking trips with Sunway"
01 2311888
Sunway Sun Holidays
"169 people online now, booking trips with Sunway"

Jupiter Marina HotelJupiter Marina Hotel

The Jupiter Marina Hotel Couples & Spa hotel is an adult only propery inspired by boho-chic concept this new hotel boasts a prime location by Arade riverside. The museum of portimao and the city centre is only a stroll away and only 1.3km from Praia da rocha's famous beach. With excellent service and great guest review, The Jupiter Marina hotel is the ideal choice for couples looking for a peaceful holiday close to both city and the beach.


● Overlooking the Arade River only 150 meters
● 150m to the Portimao Museum
● 150m to the harbour Vasco da Gama with boats to Silves & boat excursions.
● 500m to local Bars and Restaurants
● 1.3km from Praia da Rocha Beach
● 1.4km to the Marina de Portimao
● 67km from Faro Airport


● Double Classic room: with double bed land view & balcony
● Double room: with double bed, river view & balcony.
● All Room facilities include: Air conditioning, TV, telephone, safe, mini bar & tea/coffee facilities and balcony. Bathroom with shower & hairdryer.


● Rooftop ‘infinity’ pool
● Arade rooftop snack-bar
● Pool bar (June to September)
● Facho Restaurant (buffet restaurant/a la carte dinner)
● Live music/DJ set (high season)
● 24 hr complimentary self-service tea/coffee station
● Soul spa* with heated swimming, vertical jacuzzi, Aqua soul circuit, sensorial showers, Turkish baths*, sauna*, one couples room with hydromassage bathtub*
● Massage room*
● 24hr fitness centre
● Parking*
● Free shuttle bus to beach (details available locally)
● Free WiFi


● Board basis: Bed & breakfast with option of other meal plans
● Cleaning daily, Towel & Linen change: 3 times weekly
● No of Rooms 150, No of floors:4, No of lifts: 2
● Official Rating: 4*
● Child age: 16 and over
● Adult only property.
● *=Local cost


Properties in Portimao, Algarve

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(01) 2311888

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